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Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2023-12-12

Customer service is exceptional. I messed up my measurements on my first order and a quick phone call stopped the presses.

"Customer service is exceptional. I messed up my measurements on my first order, and a quick phone call stopped the presses. After I corrected my mistakes, my order was back on track, with emails letting me know what was happening. The end product was outstanding!"

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Verified
5/5

2023-12-12

Mats

"Great product! Very reasonable price! Quick service! Website was very easy to use! I’m extremely happy!! I will use again!!!"

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Verified
5/5

2023-12-11

Easy to select/buy and professional quality!

"I will definitely come back an buy more from this company."

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Verified
5/5

2023-12-11

Perfect!

"This mat is perfect! Looks great and arrived much quicker than I expected."


Verified
5/5

2023-12-10

Could not be Happier

"I had an autographed poster that was odd-sized that I wished to have framed. Needing a custom size mat board opening, I decided to give Matboard and More a try. It turned out perfectly. Frame and matting were very high quality. Custom size was exactly as I specified. My order was packaged well for protection. I would definitely order again. I believe my total cost was probably half of what I would have paid a gallery / frame store to do it. "

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Verified
5/5

2023-12-10

Mat

"The mat board is cut beautifully with a fast delivery. Excellent packaging too
Thanks!
"

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Verified
3/5

2023-12-09

Something Different?

"It used to be easy to reorder, but my latest experience was a bit harder ??"

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Rep reply posted 2023-12-18
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer, this is definitely not the experience we want you to have. Can you please help us with a few more details to know what may have changed that resulted in the process being harder. We would love to hear your feedback and implement anything we can to make it easier.”


Verified
5/5

2023-12-09

Mat for my Belgium (Brugge) city painting.

"I was so happy to discover your company. Your service is so diverse in that you offer all that is needed to frame pictures and other. Your prices are so fair and wonderful and your service for delivery was super fast. I wave already told my friends about your site.
The Michael stores are a total joke, especially for their pricing and time of delivery.
Keep your good work going. Thank you, Eugenia
"

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Verified
5/5

2023-12-09

came quickly. Looked great.

"Good instructions about how to decide on sizing. I would have goofed without these.
Highly recommend. Have used several times and indeed to continue when need arises.
"

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Verified
5/5

2023-12-09

Perfect, pretty & fast

"I broke a frame for an original watercolor, found another frame to use, decided to order an accent mat on a whim. It's beautiful!! Thank you very much."

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Verified
5/5

2023-12-09

Exactly what I wanted!

"The color of these mats was exactly what I had hoped. They were beautifully cur and fit perfectly in my frames. Love them! "

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Verified
3/5

2023-12-09

Sizing

"Size is incorrect even though viewer was used verify "

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Rep reply posted 2023-12-18
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer, please take some time to email us regarding this order. Please provide a photo with the measuring tool used to show the discrepancy so we can get this rectified for you immediately! Happy Holidays :)”


Verified
5/5

2023-12-09

Sunflower painting with Matboard mating and frame

"Wonderful, timely, High quality framing. Very well satisfied.

A little history from the Sunflower painting.
It was painted about 30 year ago by my Grandson and given to me.( He was 7 or 8 years old)
It was never framed properly until now.
"

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Verified
5/5

2023-12-09

Excellent product

"I'm happy to find a source for matboards that can complement my variously sized artworks."

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Verified
5/5

2023-12-09

Quick response!

"Quality of mats is very good and my order arrived quickly"