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Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.36/5
Return/Replacement policy:
4.10/5

Verified
5/5

2024-09-06

First Order went great

"I ordered 4 double mats with (very) slightly different measurements. Product arrived in a reasonable time, well packed and perfectly cut to my specs. They look great!"

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Verified
5/5

2024-09-06

Nice Mat QUICKLY delivered

"I couldn’t be more pleased with the quality and precise sizing of the mat. Fit perfectly, and is beautiful. I’ll be using these folks again."


Verified
5/5

2024-09-05

Superlative experience

"They are beautiful and arrived in perfect condition."

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Verified
5/5

2024-09-05

Great fast service.

"Arrived quickly & perfect"

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Verified
5/5

2024-09-05

matts

"Came quicky and look beautiful~"

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Verified
5/5

2024-09-04

Super accurate cuts, arrived quickly...for a good price.

"I had a series of prints that I needed to be matted precisely without any real wiggle-room for over/under. These came out great and look great. They came quickly, looked good and now are receiving compliments from others! I have a few more prints that need precise mats cut in funky sizes, so planning on ordering shortly. "

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Verified
5/5

2024-09-03

Perfect

"A very nice mat. I ordered an off size and they checked to make sure that was what I wanted. It was packaged very well and looks great. "

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Verified
5/5

2024-09-02

Perfect

"Came exactly as expected. Fit perfectly "

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Verified
5/5

2024-09-01

Custom Mat

"Quick turnaround for my order. Well packaged. Fit perfectly. "

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Verified
3/5

2024-08-31

Great company...

"I was pleased to find a company to do custom mats whenever I forget to work in the boundaries of ready made mats. The mat I purchased is beautiful and I loved the ease of ordering!
However, the shipping company is another matter. The package arrived bent and creased on a quarter corner. I was heartbroken. But after taking the packaging off and un-wrapping the paper I discovered the mat only sustained a slight bent.I'm pressing the mat and with the use of a point gun should still be able to use it. May have dodged a bullet!
"

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Rep reply posted 2024-10-04
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for sharing your experience. We're glad to hear that you found our custom mat options easy to order and that you love the beauty of your mat. However, we're truly sorry to learn about the issues you faced with shipping and the condition of the package upon arrival. It's understandable to feel heartbroken in such a situation. We're relieved to hear that the mat itself was only slightly affected and that you have a plan to restore it. Your feedback is invaluable, and we'll certainly take your shipping concerns into consideration to improve our service. If you need any further assistance, please don't hesitate to reach out.”


Verified
5/5

2024-08-31

Phenomenal!

"My mat's are beautiful and fit perfectly!"


Verified
5/5

2024-08-31

Mat board and more scores high!

"Your people do an excellent job everytime!

Only thing you could do for me is make it so the tax exempt code actually worked and I didn’t need to message you every time.

Otherwise you are a well oiled wheel!
Thank you Pam Dykema
"


Verified
5/5

2024-08-31

Really happy with the mats and frames.

"Quality is good, shipping was fast and the mats are very accurate and looks great."


Verified
5/5

2024-08-30

Perfect!!

"The website is very easy to use and can custom order any size matting you need. Matboard and More kept me up to date with the progress of my order, and my custom matting was made and sent to me within a day. The custom matting is very affordable and perfect for my needs. Would highly recommend and would definitely use again. "

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Verified
4/5

2024-08-29

Good product

"I have never bought mats before. This was a good experience. "

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Rep reply posted 2024-08-30
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for your feedback! We’re glad to hear that your first experience with buying mats was a positive one. If you have any questions or need assistance with future orders, feel free to reach out. We look forward to serving you again!

Thank you!”