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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-27

"Very impressed in the speed of receiving my delivery. Thanks so much!"


Verified
5/5

2013-12-26

"Easy to use.fast. greatly satisfied!! Awesome!!!!!"


Verified
5/5

2013-12-21

"While looking for the best price on a Honda Snowblower that I was interested in buying, ended up using Max Tool after google search. Gave them a try and all went well. Ordered on the 10th and received it on the 18th of Dec. Box looked like it made a few trips around the world but everything ok inside. I would check their site and order from them again. "


Verified
2/5

2013-12-16

"ordered on dec. 6 still have not received it"


Verified
5/5

2013-12-11

"quick, fast and painless!"


Verified
5/5

2013-12-09

"My order arrived on time; and although I have not had the time as yet to assemble it, it appears as if all the pieces are there and it is in good condition. We only received a dusting of snow over the weekend so I have not yet been forced to assemble it and try it out. "


Verified
5/5

2013-12-05

"Digital caliper, fast shipping and carefull pack.
Thanks..
"


Verified
5/5

2013-12-05

"Just what I ordered, great"


Verified
1/5

2013-11-30

"I ordered a Honda snowblower on 11/23. I received an email stating they have my order. I have not heard anything else from them, no shipping info. I called them on 11/26 to find out the status of my order. Customer service was in a meeting and I was told they would call me back....no call...so I called them today..Saturday 11/30..guess what? Customer service is not there..it's only the biggest shopping weekend of the year...meanwhile they have my money...I dont think I will be ordering from them again. UPDATE..so I received the snowblower today, which is great, but I still never received a notice that the item was shipped (which for a $600 item is important) . "

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Verified
5/5

2013-11-27

"Excellent service and fast shipping. 100% satisfied."


Verified
5/5

2013-11-17

"Awesome tarps! Quick delivery!"


Verified
4/5

2013-11-14

"The product is all it claims to be and it was priced fairly. The only thing about the service was the condition of the package and product when it came in. Paint scratched and both front wheels were bent ( I was able to fix this.) I would not of accepted this but the person on our dock did, so I just repaired them. Not the perfect buy but overall it was a good experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-08

"okay................................................................................."


Verified
2/5

2013-11-07

"Max Tool processes the charge card for payment even if an item is on back order.
Takes too long to ship from order date, 7 days.
"


Verified
5/5

2013-10-29

"Smooth handling all around and fast delivery, like it should be!

But I was surprised when I didnt get an order confirmation via e-mail, I didn´t write down the order number from on-screen when I completed my purchase because I was expecting it to be sent to me anyway in an e-mail. Please add that feature!

Thanks!
"