"Everything went very well. I ordered a DVD Combo. It came on time and at the price I expected. I got email confirmation. All was handled well."
"Shipping is free...which was nice...but if I knew that it would take 2 weeks to process an order, I might as well have payed the extra money to have it sent out on time. Im not happy with the punctuality of my order."
"I purchased a PowMax Dreamstar Case w/ps from MicroTech Computers because the supplier I usually deal with sold out of this model and my customers really like it. Aluminum case w/400w ps and a light package for $48.00 and they had it on my doorstep in three days. I,ll be back."
"I ordered twice from Microtech and was happy about the products they sent me. I had one problem, one of the sticks of RAM had some funky flaw that was intermitant. On a ram tester it looks fine, bios checks it okay, but windows 2000 comes up with a 'windows protection fault'. I sent it to them on Monday, got a replacement on Wednesday. They didn't see anything wrong with the other stick, but instead of arguing and sending it back, they replaced it with a new one.
They also kept me informed via email and can speak English when you call them. They don't act like I'm bothering them when I called either."
" Good company that has always been fair and honest. They usually do the little extras that makes them a company I like to deal with. Great value for the money and they're close to me. "
"I purchased a new retail keyboard, mouse, speaker combo kit from them. It arrived on time, however it was pretty obvious it was repackaged/used/refurbished item.
Item was retaped, bags had rips. Mouse has scratches on the buttons.
Upon removing the speaker, there was something loose/broken on the inside, It sounded like maracas if I shook it. The speaker has a scratch on the front part and another 1 inch scratch on the side which they used a SHARPIE MARKER to touch up!! LOL, what can you do but laugh at this. What a joke, just like the company.
Update:
The problem has been resolved. In hindsight, I should of contacted them for a resolution beforehand. They have enstowed back my confidence. Knowing that they stand behind their products and service 100%, I wouldn't hesitate to do business again with them.
"
"Great people to work with! A1 vendors in everyway! Highly recommend! Thank you, Jon!"
"I placed an order for a 20Gb hard drive with this company last week (9/10). After reading the reviews on this site, I was sure to have a good experience. NOT! Several days after placing my order, I had not recieved an email confirmation, so I called the company. They told me that my credit card address did not verify (bogus, all my bills are sent to that very same addres, have lived there for 6 years). The friendly customer service lady (Lisa) said she would let it go and the order would ship that day (Friday). Here it is Monday, and I check the status on their webist, still not shipped. I call them again and informed that they have run out of stock and will be cancelling my order.
I never recieved any communication from them, they get an F in that category. And now I have lost 5 days waiting for these cow-punchers and have nothing to show for it.
Save yourself the trouble, don't take the chance."
"I placed the order on 9/4/03 at 2:44pm, and the package just arrived at my house 9/5/03 10am. Talk about fast shipping. I'll have to update it when I get home and make sure its all correct. Thus far, I'm very very impressed. Thanks!"
"Great prices, easy site navigation, excellent return policy, and they don't gouge on shipping. Last 4 purchases were smooth, trouble free. Will use again.
Will update when laptop arrives!"
"I work for a computer hardware company that also markets online. After going to the Micro-Tech webpage I couldn't leave without ordering my next computer system from them. For 1 their prices are the best on the Internet. I research this all the time so believe me, their prices are the best. After ordering with this company I found the service to be as advertised. Perfect in every way. Everything arrived on time. After changing things on my order there were no problem. Sales had all information on hand. No hold times after asking a serious of Technical questions. The greatest computer hardware company I've expierianced thus far. I will most certainly be ordering from these guys again. They are an example to ALL computer hardware online companies."
"Great price on motherboard with free shipping. Reasonable ship time. Great packaging, compares with the way my co. ships UPS every day.Would buy from again!"
"Good price, good communication. Got it next day and had free shipping. Haven't tested the cpu yet, but I'm sure it'll be fine."
"Lowest price on the net for the printer that I bought. Order shipped within 24 hours of my placing it. Printer arrived quickly and in perfect condition. Recommended."
"Today is the 6 of May and it still hasnt shipped. I called, sat on hold for 30 minutes, then they said they would call back. They called about 15 minutes later and said that they found my package but it had a ground label on it. I paid for AIR service. Next they said it would be $100 to overnight a video card (I payed for two day) when their website said it would be a total of about $24. I am not happy with this company and will not buy from again."