ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-11-30

Great Experience

"Order was delivered promptly and no issues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-11-30

Laptop purchase

"The sales man was very knowledgeable. I liked that after the purchase the sales floor manager greeted me and thanked me for the purchase. Everyone is very helpful at MicroCenter. The best computer store in St. Louis!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-11-30

would have been a 5 star but had to pay for shipping

"was very good but had to pay for shipping- was hoping it was free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-11-30

Yeet

"Didn’t ship for 5 days from date of purchase, and I still have to wait another week for it to arrive. "


Verified
5/5

2014-08-19

Good work

"Never have a problem. Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-29

Easy

"Quick and easy I feel confident that the security on my computer will work as planned"

Detailed Review Benchmark + -
Pricing of products and services

Verified
3/5

2019-11-28

Catalog

"I am extremely upset that you stopped your catalog. It is very difficult to review and shop for a computer without it."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-28

Fast shipping

"Packaging was great. My order arrived fast and safe."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2014-12-29

Great Value on Computers

"This is the fifth computer I've bought from Microcenter. Two laptops, two desktops and one workstation. Four reconditioned and one open box. No problems with any of them. First one purchased 8 years ago. Some were bought at their Westmont, IL store and some on line. Always a good selection and good prices. Last purchase shipped to my door in 48 hours. I found store personnel to be very knowledgeable. Used for both business and home."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
2/5

2019-11-28

Haven’t received product

"Had been a week and hace not received antivirus software "


Verified
5/5

2019-11-28

Great service

"I will be a repeat customer "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-11-28

No delivery

"I haven’t even received the switches that I ordered. No email with tracking nothing. Disappointed I have to call and figure things out noe"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-27

Thanks again all!

"I do wish you would send out delivery confirmations. When I'm in charge of supplying equipment to multiple locations it would make my life a little easier. But everything delivered well packaged and in working order. Glad Microcenter is there to take care of our needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-27

Great service

"Fast delivery, comparable price. "


Verified
1/5

2019-11-26

Product is good but hate the marketing crap.

"I don’t like automatically being “opted-in” to marketing when purchasing a product. I would consider purchasing elsewhere next year on renewal. "