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Verified
5/5

2020-04-27

Great

"Great service, easy returns, very helpful"

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Verified
4/5

2020-04-27

Very Good For Happening in a Crisis

"Micro Center was gave me a couple weeks warning to renew my ESET security program, which seems to have worked very well over the previous two years. But they were unreachable by phone or email to answer my questions about it. This was understandable given the coronavirus crisis, and it turned out my question was dumb. So bottom line: very good."

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Verified
4/5

2020-04-27

Awesome little box

"Got this computer to just run day to day things in the background for me and it works great. Just wish I had known it was coming with a power cable, if I didn't have a spare I would have to gone out an buy one."

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Verified
1/5

2020-04-27

items removed from order 1 by 1 over 7 days

"I made an order for 4 items on 4/19, then every couple of days 1 was removed until today my order was cancelled. why did the site show so much “ready to ship”? bad inventory numbers? why was i allowed to purchase if they didn’t have the items? why wasn’t my order shipped or cancelled before 7 days? no alternatives or replacements? very inconvenient."

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Verified
5/5

2020-04-27

Prompt service. Fair price

"Bought a memory card and thumb drive. Both MicroCenter brand. One put in a table the other 256 was used to back up critical data on our file server and transferred to an off site storage center.
Both came quickly, worked flawlessly great price even without being on sale.
"

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Verified
5/5

2020-04-27

Powerspec B677

"Great price! Ordered on 4-18 to be shipped, received on 4-25. Plugged it in and it was ready to go in less than 10 seconds. Added a mechanical hard drive and external Blu ray burner. Smooth sailing so far."

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Verified
1/5

2020-04-27

Order canceled day it was to ship

"I placed an order and everything was in stock at the time of order. A couple days later they emailed to say an item could not be fulfilled. The the day the other two items were to ship I get an email saying my entire order was cancelled. So here I am a week later back at square one when I should have had my items in the next couple of days. Probably will never order from them again if items can go out of stock after you order. Items should be reserved for your order. I have never had a company cancel an order after it was placed because items were no longer in stock. This seems like a bad way to do business if you cannot keep track of inventory and deliver on it."

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Verified
1/5

2020-04-26

Online ordering no bueno..

"My order was canceled after two weeks of waiting my guess product unavailability. I should be notified the moment I placed my order and sell products they don't have in stock. Two weeks of wasted time."

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Verified
5/5

2020-04-26

Online Sale & Delivery

"A few keyboard "clicks", and my browser security software was updated and running."


Verified
5/5

2020-04-26

Worked well.

"Worked well. No problems at all"

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Verified
1/5

2020-04-26

Poor customer service

"Ordered supplies a week ago, waited a week and got a cancellation order from MicroCenter on the day they were supposed to ship out.
Could have ordered from somewhere else 4 or 5 days ago....will not do business with them.
"

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Verified
1/5

2020-04-26

Waste of Time

"Ordered a router and it took them over a week to cancel my order (a day after I inquired as to why it hadn’t shipped) because of product unavailability. I could have spent my money else where and had the product already. Now I have to start this process over with someone else. Obviously they need a better tracking system for inventory. "

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Verified
1/5

2020-04-26

Package never received

"I have yet to receive my package even though fedex site says it was delivered the same day I received a shipment notice from micro center which is just about impossible. This is my first experience ordering online and it was not pleasant. "

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Verified
5/5

2020-04-26

Great service

"Service was timely and efficient!"

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Verified
5/5

2020-04-26

"The computer was what we expected and was delivered sooner than expected which was a big plus during this Quarantine. We were also informed of delivery time and a tracking through FedX"

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