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Verified
5/5

2020-04-24

Refurbished DELL OPTPLEX computer

"Excellent experience. WEB site ordering was very user friendly and the computer arrived before promised. I will consider MICRO Center for future computer needs."

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Verified
5/5

2020-04-24

Recent experience for ESET

"I had a problem with renewing ESET - a password had expired. Micro Center was the contact for any problems. Their rep quickly gave me a new password and I was able to complete the renewal. "

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Verified
4/5

2020-04-24

Overall pleasant process

"The overall purchase process was pretty easy from start to finish. Had to contact customer support at one point for a technical issue. Given the trying time they responded promptly and professionally. There was another issue with my shipping label however they self resolved it sent it out and followed up by email. Will be keeping them in mind if I decide to purchase again"

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Verified
2/5

2020-04-24

Wheres my order

"They delivered half my order and I don't have means to find out when I'm getting other half the order."

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Verified
5/5

2020-04-24

Excellent service

"I put in the request early morning to avoid heavy traffic that I had experienced the evening before and I got the right service that satisfied me.
Thank you.
Blessings!
"


Verified
3/5

2020-04-24

Slow to fulfill order for in stock item

"It took them a week to ship my item of which they said they had 10 in stock. I called to discuss why it was taking so long but after 45 minutes of waiting on hold I gave up. Then it took a week to be scheduled to arrive. I am still waiting for it to show up. I had previously ordered the same item on Amazon, it showed up in 4 days."

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Verified
1/5

2020-04-24

Poor Service and Delivery

"You should follow Best Buy's curbside pickup. Going to your store and having to wait for an hour is not necessary and just causes more problems."

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Verified
3/5

2020-04-24

Long ship time, incomplete order

"First, keep in mind that everyone is understaffed during this pandemic and those that are working are under a lot of stress. Second, remember that computer-related accessories will have a lesser shipping priority than medical supplies. That being said, it took two weeks to get my order, and one of the two products I ordered was not included. I contacted customer service via Micro Center's chat feature, and they were great. The matter was investigated within 30 minutes and a replacement part will probably be on its way soon. ** Let me repeat** , that although I wasn't happy with either the shipping time or the missing item, these are not normal times, so we all need to cut some slack for those who are required to be working right now."

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Verified
5/5

2020-04-24

Great service as always and fast shipping!

"Great selection, pricing as usual and fast shipping!"

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Verified
2/5

2020-04-24

Order cancelled by Micro Center

"I ordered something from Micro Center and received a confirmation on the order. A week later I got an email saying that the order was cancelled because of inventory."

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Verified
5/5

2020-04-24

Prompt delivery and item as described.

"Item as described. Prompt delivery. Thanks"

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Verified
1/5

2020-04-24

poor shipping

"when I placed my order on sunday it said "get by friday" ... well its friday and I checked the status and it says it wont arrive until next week thursday! I hope the quality of the product I ordered isnt sub-standard like this shipping fiasco."


Verified
3/5

2020-04-24

Have had unsolved problems with my desk computer for quite some time so not happy with MC

"Computer freezes frequently forcing shutdown and restart. ESET security has not helped"

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Verified
5/5

2020-04-24

Always excellent service!

"My go to place for pc needs!"

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Verified
1/5

2020-04-24

Won’t Even Power On

"Horrible. Unit is broken and won’t even power on. I tried multiple power sources and cables. The brick won’t charge anything. So disappointing. It horrible to not even have the appropriate customer care to take care of your customers also for refunds and exchanges. "

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