"My order was cancelled two hours after I made it. If the product isn't in stock, don't show it on your website. "
"Could not be reached via phone or online and then the cancelled my order 3 days after putting a $400 hold on my credit card. "
"Never will buy fromAgain they sent meWrong and broken merchandise"
"They estimated that they would take 7 days to ship product. Really? Why so slow? They said I would receive an email when the product is shipped. It has been 8 days and no email and no product - NEVER AGAIN!"
"They delivered on time. Let's face it that's hard these days. "
"My order is past the date it was supposed to ship out and I have no idea when it will ship. "
"great service and fast shipping"
"We paid $137 for virus protection. Their software will not acknowledge that we renewed. There does not appear to be any associated phone number we can call for customer service. Very disappointed waste of money."
"I ordered an m.2 SSD 1tb Samsung evo and an evga 850w 80+ gold power supply and I tracked the package to find out that it was delivered!! Then I went to the door and it never showed up I waited a couple days and I waited HOURS in the “live chat” message help option and got no response. I still have no idea where my stuff is so I will never be ordering anything from micro center again!"
"Order was cancelled, and even after the cancellation it still showed in stock to ship."
"The fact that the online purchase shipped from further away than the closest retail store was a ding. The second ding was FedEx not getting a delivery date right twice.
I bought a 27' monitor. They took the box it's packaged in and slapped a shipping label on it. Why couldn't the closest store (which had them in stock) do the same thing?
The price was $50 under anyone else and even with shipping it came out a winner.
Micro Centers winning business model is definitely the brick and mortar version. The online system needs a tweak or two.
"
"I placed an order for a laptop with Micro Center last week. I was warn it might not be in stock and no back orders. A week later they cancelled the order and I have to start over. Thanks for nothing"
"I ordered 2 items was charged for both, still haven't received one item, I called and was given a ticket number and no one has followed up with me. Last time I called I waited 40 minutes on hold. Time is money and I'm wasting both right now dealing with this."
"I ordered a item for curbside pickup. I was in line for an hour just to be told the last car was 10 cars ahead. Yet, the store wasn't closing for another hour. I will never consider this store again. "
"Great service from Micro Center! Love the use of FedEx, as FedEx ensures package delivery on anticipated day! Also uses great tracking information so you can stay up to date on where your package is. Will definitely purchase from Micro Center again! "