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Verified
1/5

2020-04-04

Didn’t deliver.

"Didn’t deliver. Said there were 10 in stock when I ordered and that shipment would be on 4/3. After a week and on day of shipment they cance"

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Verified
5/5

2020-04-04

Keyboard

"Order received much sooner than expected "

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Verified
1/5

2020-04-04

Canceled my order a week later

"Canceled my order a week later"

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Verified
2/5

2020-04-04

Canceled sale almost week later

"Ordered and got canceled almost a week later. "

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Verified
5/5

2020-04-04

Reset nod 32

"Quick and easy renewal of Eset"

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Verified
5/5

2020-04-04

Excellent service

"I ordered wireless router due to stay at home guidelines, and Microcenter sent it the next day via FedEx. Didn’t have to pay anything extra for expedited shipping either, and it arrived in 2 days. Awesome team! Keep up the good work. "

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Verified
5/5

2020-04-04

Delivered on time.

"Product as promised. No complaints."

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Verified
2/5

2020-04-03

Micro Center

"After completing my purchase Micro Center did little to communicate what the status of the purchase was until Micro Center canceled the purchase. I am not likely to purchase any more products from this unresponsive company again."

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Verified
1/5

2020-04-03

My order got cancelled

"In a time where you're supposed to not travel and go anywhere, mail order is the best way to get items. When you have plenty in stock in the store here in town, you place an order online, and then after a few days microcenter cancel that order for you oh, very discouraging.answer I got from customer service was that they're backlogged in the warehouse, and rather than make me wait, they canceled my order for me. The recommendation was to order it again if I really want it, or find another Vender to buy it from. Guess I found another vendor to buy it from."

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Verified
1/5

2020-04-03

Did not deliver

"I purchased two LG monitors and Micro Center took the order, confirmed my purchase, then cancelled the order because they couldn't fulfill the order. This wasted weeks of my time. If you can't fulfill the order, don't accept it."

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Verified
1/5

2020-04-03

HORRIBLE

"HORRIBLE. You cancelled my order after waiting more than a week to notify me of it. If you are reading this and are debating on using Micro Center, you should consider using Monoprice.com, the customer service is significantly better."

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Verified
1/5

2020-04-03

Long phone wait and cancelled order

"Would not let me ship to an address other than my billing address. After being on hold for 1.5 hours (they called me and told me to call them back, not telling me why) I was told they couldn’t send it to my shipping address. Due to the long call times they suggested I cancel the item and reorder as there was nothing they could do but cancel my order.

Ended up ordering from Best Buy. No issues and got to me next day (for cheaper). After the wait and experience I had I’ll stick to the big names or only getting things from an actual micro center store.
"

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Verified
5/5

2020-04-03

Fast shipping!

"Thanks for fast shipping and a nice product."


Verified
1/5

2020-04-03

Didn't fulfill product: ORDER != DELIVERY

"I ordered 2 Toshiba HDDs from the webstore. When it came time to ship, they suddenly cancelled my order and said they didn't have it. What's the point of ordering something if it's not guaranteed when you place the order? Yeah, it's their policy, but it wasn't made clear when I ordered the product, and that policy was enough for me to order the products from Amazon. It's a stupid policy and I'll just order from Amazon or Newegg from now on. There's a reason why they're killing everyone else's market share, and the reason is whatever stupid manager thinks this Order Doesn't Mean Delivery policy is a good idea.

I always had such a great experience at their retail locations, so this came as a shock.
"

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Verified
5/5

2020-04-03

Great service

"I ordered a motherboard with the hope of rapid delivery and even in the current COVID-19 environment, the team at Micro Center came through. I am greatly appreciative of their efforts. "

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