"I had a terrible experience with Microcenter. They failed to ship the product on time they listed. I had to contact several times customer service which took very long because of the long queues. They kept promising me they would ship it the next day. Finally they cancelled the order without consulting me and gave me no explanation. I will not be ordering from them again."

"This is a great place with the prices and service"

"They cancelled my order after making me wait for a week. They should know their inventory. This caused me to miss other opportunities to purchase elsewhere."

"I ordered a case they claimed was in stock. After waiting two weeks, I am notified that the item is not available. This is my first experience with this company and it was not a pleasant experience. Most of the items on their website are only available for in-store pickup, which is not an option for me. There won’t be any future business with them. "

"I’ve been using ESET virus protection for yrs. fo some reason it wouldn’t dnld. Rob G got it squared away for me. "

"Will order from Microcenter again for local equipment."

"My online order was cancelled as it was being fulfilled. The explanation was PRODUCT AVAILABILITY OR AN AUTHORIZATION ISSUE WITH YOUR PAYMENT. i have shopped in person at this store for 20 years and like their product selection and friendly sales personnel. But, this was the first online order I placed in 6 years and I hope they update their online experience or I may not come back. If a product is not available when ordered, TELL ME. Don't wait a week to tell me that. If the issue was a problem with the payment, TELL ME that and don't confuse me into wondering what went wrong. A payment glitch is so far different from running out of inventory and with our modern computers and web sites, Microcenter should be able to tell the difference and let the customer know RIGHT AWAY, not a week later. "

"I bought a 16GB RAM SIMM chip to upgrade my Acer Aspire 5 laptop memory from 8 GB to 20 GB.

Microcenter made this an easy process to order and track the shipment for eventual delivery. I received an email confirmation of the order. I used the FedEX website to track the shipment status with the tracking number Microcenter
provided.

When the order arrived, I immediately removed the old 4 GB SIMM chip in the laptop and replaced it with the 16 GB SIMM chip.

We have liftoff! MY LAPTOP runs as smooth as butter now.

And I owe it all to Microcenter having my RAM SIMM chip in stock and delivering to my home in good condition.

"

"They took a week to try to ship the order, and by then everything was out of stock and they cancelled the order outright. Very disappointed in Micro Center and won't be using their online store again."

"After waiting a week,my order was cancelled. Don't know why."

"Was told today, the day my order was supposed to ship to me, that my order was canceled because now it’s, somehow out of stock. I ordered this on 3/26 and it was in stock. This order was placed before the world stopped; you should have either listed the correct inventory status like other products show or canceled the order the day after it was placed. I now have to scramble to find a reliable monitor that’s not from Facebook or Craigslist.
Lame.

"

"I had a project that I needed to do for my computer science course, but I needed an atMega328-compatible METRO arduino. The fastest it would ship through Amazon was April 21st. I needed it sooner, like ASAP. I went through Micro Center to buy this product, and it shipped within two days, like I paid for, even though there is no physical store in my state. It was such a blessing. I started recommending buying through Micro Center to all my classmates so that they would not have to struggle with undetermined shipping dates. I love Micro Center, and I will praise them from rooftops for being able to provide during these difficult times!"

"Title. Probably won't shop here again."

"Ordered computer on the 20th. Confirmed on the 27th for delivery. Emailed today (the 2nd) saying it is cancelled. "

"My order was accepted on 3/24 with a ship date of 3/31. On 4/2, I was informed that there wasn't product and my order was cancelled. How can that be? And I'm the one who wrote a glowing review on Yelp and was thanked for that by Micro Center!

I would like an explanation and direction as to how to get my order fulfilled --- customer service!
"