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Verified
1/5

2020-04-02

Poor communication, bad service

"The estimated ship date came and passed, no shipping confirmation received. Called in to check status, waited 15 minutes on hold and the person who answered couldn’t tell me anything new or even provide a date when it would be shipped. Didn’t seem to care about doing anything for me. Later in the day I got an email stating part or all of my order MAY have been cancelled. No additional details were provided. Now I have to call back in to confirm it’s actually cancelled before I take my business elsewhere, which I should have done in the first place."

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Verified
1/5

2020-04-02

No customer service

"Waited on hold for 63 minutes trying to track down when an order placed 2 week prior would be shipped. Never spoke to a human and finally gave up. After 3 weeks of waiting, with no communication other than the original order confirmation, the order was cancelled with a casual "we hope you understand" type message. Doesn't work for me."

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Verified
1/5

2020-04-02

Useless service

"Ordered a charger for Lenovo laptop on the 22nd of March. No issues with inventory noted during online purchase. Supposed to be shipped on the 29th March. April 2nd they cancel the order due to lack of inventory. Garbage service. Third rate !!!"


Verified
1/5

2020-04-02

Horrible!

"Order is very late, and unresponsive customer service."

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Verified
2/5

2020-04-02

Great product - bad shipping / customer service

"I paid for the overnight shipping when I ordered on a Thursday. Was contacted by MC on Friday wanting a different address which I gave (first one was a PO Box). Expected the package to arrive overnight on Saturday (already a day late but understandable). Package did not arrive until Monday. Package went from Columbus to Memphis to Huntington WV. Huntington is only three hours away from Columbus. I could've had the cheaper shipping and gotten it on Sunday with the USPS. Very dissatisfied with customer service in that the package wasn't pulled and ready for shipping as promised and as paid."

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Verified
5/5

2020-04-02

Excellent

"It was excellent. So excellent that i gave it 5 stars"

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Verified
5/5

2020-04-02

Super fast shipping

"For standard shipping my order got here within days."

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Verified
1/5

2020-04-02

Zero visibility to order status

"I purchased a monitor on March 25th to be shipped on April 2nd. To-date, either via the website or via online chat, I cannot get a firm confirm that it will ship nor the status. When I called to get more information the only information I received during a 45-minute hold was that they were sorry for the delay, every 10 seconds (~270 apologies). That's when I tried an online chat session.
I love the 18-minute in-store pickup but this is ridiculous. I am only hoping I get an email confirm today (April 2nd)...
"


Verified
1/5

2020-04-02

Needs to improve shipping

"Its stupid to have standard shipping via fed ex tgen post office why not just have fed ex go ahead and deliever it my package should of been here yesterday but since the post office is delivering its going to be sat this is non sense"


Verified
1/5

2020-04-02

No delivery yet

"I have ordered almost 10 days ago and no delivery yet."

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Verified
1/5

2020-04-02

Slow, slow, slow

"Did not meet ship date a week out, still no product, very poor customer service.
Long hold time just to be told no info
"

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Verified
3/5

2020-04-02

Still waiting for the product

"I have seen seen the product yet"


Verified
5/5

2020-04-02

Excellent service!!!

"Even in such hard time, Microcenter team deliver the products I ordered even faster then expected!!! Thank you all!!! Great work!!!"

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Verified
1/5

2020-04-02

no delivery

"I ordered a monitor 8 days ago and still have not received it. I payed $68.00 for next day shipping on a monitor they said was in stock."

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Verified
5/5

2020-04-02

MicroCenter Excellence

"Items were delivered in excellent condition and before anticipated arrival date."

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