"I bought a TYAN 9700 PRO for what I consider to be a good price. The shipping was... well cheap but could have been quicker or a better shipping deal like the kind that Googlegear gives you. (UPS 2nd day free)"

"Very Good Service. I had Forgotten bout getting a heatsink and fan for my new motherboard and processor. They put one on and tested the board and processor to make sure everything is goinging to be working fine. Now thats what I call service. "

"On March 13th I ordered a Tyan motherboard
from Mico Pro.
The order was placed late on a Thursday.
Before I ordered the motherboard I called the
manufactures tech support and confirmed that
it had a bus lock for agp/pci for reasons of overclocking.
Before the motherboard was delivered I did some
extensive Internet research on the board and found out that it did not have any agp/pci bus
lock option. Without that option the motherboard
is worthless to me, so I refused shipment of the motherboard and sent an email to Micro Pro
explaining everything.
They replied the next day with an email that
said it would take 7 to 10 BUSINESS days
after they receive the motherboard to issue a refund, minus shipping of course.
Now... why would it take two weeks to issue me a refund???? My credit card was billed instantly
when I ordered.
I am not liking the looks of this and I am worried that I won't receive a refund at all after reading some of the old comments.
There is also the issue of my money being tied up with them. I need that cash for the replacement board.
I will update this with the date I receive a refund, if I receive one. If I don't receive one
I will post that as well. "

"This was my first time buying from this reseller. I must say, my order was processesed quickly and shipped promptly!! My Order was received a day ahead of schedule."

"Fast shiping, advertised product, very competitive pricing. Bought the TDK 52x CD-RW. I would certainly deal with them again without hesitation."

"My Micro Pro Computer’s performance exceeds that of higher priced Del and Gateway computers. I also found that their follow up service and support is outstanding. Any one considering the purchase of a computer should seriously consider a Micro Pro.

"

"Ordered a OEM PNY Ti4600 that failed about 8 months later. When I called Micropro I was able to recieve a RMA right away. The rep that gave me the RMA said they would ship the replecement card as soon as they recieve the broken one, but they ended up taking a week to ship the replacement. Other than that everything went smoothly. My replacement was a new PNY Ti4800 which worked fine straight out of the box.
I seem to remember them haveing better prices when I initialy ordered the Ti4600 8 months ago. "

"THIS COMPANY IS HORRIBLE! We ordered a $4K system and never received it. We tried numerous times to contact MicroPro's sales dept by email and phone. No reply!!! When we tried to contact the sales manager, we were treated very rudely and then sent into a black hole. Finally, we phoned customer service and found our order had been cancelled altogether! Visa had denied credit because Micropro failed to provide enought info. Micropro had simply dropped the ball. At no time did anyone at Micropro accept any responsibility for this screw up. Instead they rudely blamed everyone but themselves. Customer support did offer to start a new order, but there is no trust left. "

"One Word. WOW! This was my FIRST Internet purchase. I found this reseller on pricewatch.com, and gave them a try. Their Customer service was not less than exceptional, and I recieved my package WAY before I thought I would. Most Definately, if I ever buy computer products again online, they will be my merchant of choice.
By the way, I asked to fill this out. What I mean is I didn't stumble upon this site, and I've never heard of it before. I asked Micro Pro if they had a customer satisfaction survey I could fill out.
For those who don't know, statistics prove that a customer with a bad experience will tell AT LEAST 10 people. A customer with a good experience will tell only 2. I definately see myself falling into that category most times, as I hardly ever give credit where credit is due. This company, however, impressed me SO much that I feel it ONLY right to re-pay the service with this rating.
Thank you fellas very much, definately the best service I've had in a while."

"Order an item that on the web site claimed to be in stock. Company called and stated they were out-of-stock and gave an approx. date for shipment. This was fine.
However, they went through and charged my card for the item they didn't even have in stock! This did not please me. I emailed them and cancelled the order. Micro-Pro seems to be a decent company. This was my first time ordering from them, and they didn't really do much to keep me coming back.
So, basically I have two problems with this company:
1) Their website claimed something in stock when it wasn't.

2) They charged my card before they even had my item in the store.

Be a little cautious when ordering from them. They seem on the level, but watch your credit card with them.
On the upside, their customer service is quick to respond to problems and are timely with answers to questions or complaints. "

"Pretty Good. A bit slow (~2 weeks), packaging a bit ripped, but the put together and tested the mobo/CPU before they sent it which was nice."

"I found a tyan radeon 9000 pro on pricewatch for $75 retail, then I followed the link to the company website and it

a) conveniently appeared to be priced $85 and some blahh blah about leaving a note when making order and price would be adjusted. thanks but no thanks.

b) anyways I decided give it another try and came back two days after that but then the bookmark linked to the product page can't be retrieved.

c) half a week later, came back and it's $75. paid $5 S&H for a total of $80. good price for a retail radeon 9000pro card !

Good: excelent packaging job, delivery was on time, card is working well.

Bad: the box is plain white not color retail, card is OEM, no DVI to CTR adapter as advertised.

"

"This company has falsly advertised products on their site, and then they don't even know if the item excists.I ordered a video card on the assumption that it was in stock like their site said and like a rep told me on the phone when I called to confirm I was getting the correct card.Well they ship fast, but it was the wrong card.They bait and swiched with a lesser quality card and asked me to buy another,and only then they can verify it is in stock.But if it is'nt I would have to wait 10 business days to get a refund for a card they will charge me for on the spot but not have.Should'nt they know if it is? They advertise it is.Thats cheating customers, and thats not right.don't trust them,the reps know nothing about products, and the morals are seriously questionable.I thought since they got a decent rating here they would be trustworthy,but don't let ratings fool you.Try the BBB,I'm reporting the bait and switch tactics there."

"Purchased a Vid Card, best prices I could find on this card, easy to use site, prompt shipping."

"I was very happy with my recent order. I ordered a video card (this past Saturday), and they had it shipped out by the end of the next business day. I felt that they processed and shipped the order very carefully and expediently. I look forward to doing business with them again in the future, and I have
already recommended them to our purchasing department at work."