ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-11-13

"fast shipment..just as advertised..no problems"


Verified
4/5

2014-11-12

"Other then the longer delivery time (4 weeks - 3-5 weeks as stated), the service has been great."


Verified
5/5

2014-11-11

"IT WAS ALL GOOD. I HAVE NO COMPLAINTS.
"


Verified
5/5

2014-11-10

"As long as you don't need the product quickly and can wait several weeks, it's a good deal."


Verified
4/5

2014-11-06

"I love the prices! It did take a long time to arrive, but I wasn't in a rush. The product, however, looks like a Chinese knock-off."


Verified
5/5

2014-10-31

"Order received promptly. Received exactly what I ordered."


Verified
1/5

2014-10-22

"Worst experience in buying. Delivered a tool that does not work. Customer service does not exist. Will never buy from this website. Please stay away from this website and save your money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-10-13

"The worst! Biggest rip off out there! Beware and just send your money out into cyberspace.. You have a better chance of getting something back by just throwing money out there into space than from this outfit! They suck!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-10-11

"Ms Sarah is always willing to assist in customer service via email."


Verified
1/5

2014-10-09

"I ordered the following 5 Mystery Boxes on 9/8/14. It was supposedly shipped on 9/19/14. After 3 weeks post ordering without receiving it I emailed them asking where it was. I was told they would look in to it. A week later they said I should be receiving and update as to its location. I never received such update. I asked them to cancel my order. I haven't heard back from them since then. There is a tracking number on the order that doesn't exist in any system. Nobody has any idea where the order is. I filed a dispute with PayPal for a refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-10-05

"Order was place July 18th. It's now October. Good at taking my money, not so good at delivering my purchase. Same tired excuses everyone else seems to be getting. There's absolutely nothing positive about my experience at midnightbox.com I will not be a return customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-10-03

"I gave MidnightBox the full time required for shipping and still no package. I reached out to them a couple of days ago and asked for their help, no reply. Looked them up on their Facebook page, only to see bad review after bad review. Next stop was the BBB of NY. Looks like I may have made a mistake shopping with MidnightBox. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-10-02

"Ordered item over 4 weeks ago. Has not come but the charged my account right away. Very poor customer service. All they say is there a problem with the vendor. Would not recomend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-09-22

"I like your item's you have, but it seems to me that your shipping costs are a little to high. Some websites that I use have better shipping fees. Thanks. Booboo899"


Verified
4/5

2014-09-19

"The product was fine. The time it took to be delivered was a little disappointing."