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Verified
2/5

2014-08-23

"I placed an order on 7/9/2014 it is now 8/23/2014 I have yet to receive the item. I do however understand that it should be on it's way. Yet taking another 2 weeks cause they never shipped it till I complained. "


Verified
5/5

2014-08-23

"i got everything it said it would send i would get it again."


Verified
3/5

2014-08-22

"Midnightbox as a customer service company is responsive to your comments or complaints regarding products sold on their site. "

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Verified
5/5

2014-08-21

"All good. Item delivered promptly and as described."


Verified
1/5

2014-08-20

"Too slow delivery. Haven't received the order yet."


Verified
2/5

2014-08-20

"I still haven't received my order. I purchased this item for a gift and now it's past their birthday. Hopefully I will receive my item soon."


Verified
5/5

2014-08-20

"product arrived as advertised. You could speed up your delivery time to be more in line with other sites."


Verified
5/5

2014-08-20

"Even though the item was back ordered. MidnightBox kept me informed and even offered a refund which I did not take. Item arrived recently and I'm satisfied."


Verified
5/5

2014-08-19

"Nothing out of the ordinary. I placed the order. It was promptly shipped. Received in good order. Item performed as advertised."


Verified
2/5

2014-08-19

"I received one part of my order over a werk ago. The glass skull bottles that I ordered, however, have yet to arrive."


Verified
2/5

2014-08-18

"It has taken so long to get the merchandise -- which hasn't arrived after many, many weeks -- that I can't comment on the quality or usefulness of the product, but only on the order fulfillment process. Bottom line: it appears that orders are collected for several weeks after the initial appearance of the ad on the web site, at which time the order is submitted to the overseas supplier, after which the supplier produces the items, and (hopefully) the supplier ships the merchandise to the customers. I've had this issue with Midnight Box before, but never to this extent: it's been a month and 16 days since I placed my order, and all I've heard is that the order has shipped from heaven-knows-where by who-knows-what method of untrackable shipping. My recommendation is to order from these folks if, and only if, (1) their price is compellingl and (2) you can afford to wait an indeterminate amount of time to get your product. [Note: My wife and I ordered a new, built-to-spec, Subaru Forester a few days before I placed my Midnight Box order, and we got the car in about 5 weeks.]"


Verified
5/5

2014-08-18

"The glasses I ordered were just what I expected. Good product. Shipping is extremely slow. But for the price can't complain to much"


Verified
1/5

2014-08-18

"1. Order dog Furminator for short hair dog - long hair dog Furminator delivered
2. box with toy arrived crushed
"


Verified
4/5

2014-08-18

"After my initial complaint that my order had not arrived after a significant period of time, a Midnight Box representative followed up immediately to communicate with the vendor and attempt to bring about a positive result in this situation. That kind of customer service is meaningful - thank you."

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Verified
3/5

2014-08-18

"Very slow. Still have not received the order from them. Do not be in a hurry.

Revised my rating. Received the order today after being asked by MidnightBox. And since I received the order today I did change the rating.

I placed the order on 7/3/2014 and received on 8/18/2014. What would be an appropriate rating? 6 week lead time is a bit long
"

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