ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-09-11

"A little slow on delivery but overall happy ;)"


Verified
1/5

2014-09-08

"Oder never shipped despite repeated promises from Midnightbox. They kept trying to blame their vendor, yet never offered any type of customer consideration.
Don't waste your time. I found the same items on Amazon for almost the same price and got them in 2 days. Midnightbox dragged this out for over 2 months without ever shipping the items. Saying that their performance and customer service has sucked would be an understatement.
"


Verified
2/5

2014-09-04

"I have ordered a few things from there. One, I got quickly. The next was cancelled (over a month ago) and I still haven't received my refund."


Verified
5/5

2014-09-02

"It was delivered in the time specified, good packaging, have not used as yet."


Verified
5/5

2014-08-29

"order came on time, i will order again from this site"


Verified
3/5

2014-08-28

"Shipping took way to long. Even for coming from a foreign land. "


Verified
1/5

2014-08-28

"Advertised binoculars have night vision capability turns out were just an ordinary pairs of binoculars"


Verified
3/5

2014-08-27

"** Update to review posted below: the two items arrived this afternoon via USPS. I have moved the MB rating up some, but still discouraged that I ordered on 7/10/14, account was updated on 7/15/14 with a status of "Shipped," and I received this package of two remaining items on 8/27/14.
RC
______________
Two items out of three ordered were not delivered. Contacted Midnightbox customer service and received an email asking for me to wait a couple more days since the vendor reports three to five weeks shipping. That was on week number five since the order was placed. It is now two more weeks, plus, and I still do not have the two additional items ordered on this invoice.
One item delivered in seven days. Two items, and the more expensive ones, still not delivered after 48 days since ordered ... right at seven weeks and still no product!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-08-27

"I was excited to try out a leaf indoor antenna, but found that my order was not of coaxial cable. The antenna was UHF only. So it can't easily connect to the back of my tv. Sure, I can find an adapter, but at the cost of more time and effort on my part. No thanks, MidnightBox. Next time, I'll just shop at a brick and mortar store."


Verified
4/5

2014-08-26

"Fast shipping. Items were of the quality you would expect for the price."


Verified
5/5

2014-08-25

"very easy to order and prompt shipping"


Verified
1/5

2014-08-25

"I'm still waiting for delivery.

Not good…..
"


Verified
5/5

2014-08-25

"Item as described but cheaply made"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

2/5

2014-08-25

"Midnight box's communication and delivery times are incredibly poor. I have had several less than pleasant experiences with items purchased, and they have been of no help at all resolving the issues. This most recent purchase, I was unaware that the item didn't come with batteries, and the batteries cost nearly double the item. I will not deal with them again."


Verified
4/5

2014-08-24

"The items were very nice and the price good. However, it took forever for them to be shipped. I was beginning to wonder if I was ever going to receive them; I had considered writing a follow-up e-mail when I finally received shipping notice. I do know that the website says 6-8 weeks for shipping, and it was almost 6 weeks, but it is a policy you might consider changing... I do have to say it will affect whether I order something in the future. The quality and size of the backpack is first rate, and the watch a good bargain. Overall, I am happy with my purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A