"There were no coupons for my favorite photo book vendor so I did a google search and found Mixbook. So so happy I did. I uploaded over a thousand pics to create the book without any problem. The software was easy to use and I really loved the checkmarks telling me I had used that picture already. The book came out so much better than expected and everyone who's seen it loves it. The price was very good for something that everyone thought was the professional wedding album, and it came about a week before it was expected!! Love Mixbook...I'll definitely be back!!"
"I'm very pleased with my order of 22 calendars. The print quality and speed of production were excellent. I did encounter a delay with the shipping (for which UPS were at fault) and requested some help from Mixbook to help solve the problem. They didn't respond to a number of emails so the shipment arrived 3 days late and missed my holiday deadlines, so I'd rate their customer service as appalling."
"Purchased two lay flat premium hardcovers at Mixbook. This was my first time working with them, so I had high hopes, especially since I was spending quite a bit of money on each album (since I added the upgrades of the lay flat pages and the cover). I loved the set so much I purchased an additional set for my husband and I. Unfortunately our set had glue stuck in between a page and ripped some of the paper.
Mixbook customer service was fantastic. They showed a sense of urgency and immediately sent us a replacement book free of charge (and complimentary next day shipping). I did not even have to return the current album since it was an error of theirs. I am extremely impressed with the quality and printing and will absolutely purchase from them again. Many of our friends have seen these albums and have also agreed that Mixbook definitely surpasses the competitor websites. Thanks so much Mixbook!!!"
"My experience with Mixbook was very good... the staff was exceptionally helpful when I had problems with my own broadband service... the delivery was faster than they even expected it to be... this is an A1 service that I will recommend and use again.... S Beard"
"Mixbook was very helpful in my situation. The book I created was for my brother and new sister in law, they were traveling here for Christmas and I didn't figure I would get the gift to be able to give it to them for Christmas and it arrived two days before! Thank you for assisting me with my order and getting me a book that my family enjoyed immensely!"
"I love the choices I'm given on how to setup my books. Mixbooks is very user friendly; you are not locked in to scrape-book mode. There are so many varieties on how to create my book. The picture color of my books has been very vivid. The binding is tight and the books are well made. I like the larger books so that's very important to me. They've arrived safely, timely and in good condition.
I do not care for the paper back books.
Lastly, I like the specials they run often given a percentage off on photo books. I recommend Mixbooks to all my friends and I create them and give photo books as gifts to friends and family. "
"I got married in July and have since created 3 photo books and a Calendar from Mixbook as gifts. Everyone was so impressed they thought my photographer actually created the albums. The prices are extremely reasonable and the quality is great!"
"I have sent so many emails trying to rectify the situation. Without getting into too much detail...I was charged almost $100.00 for delivery of two items that were ordered on the same day to the same address. One arrived just before Christmas (UPS charged me another $20.00 on top of mixbook charges...I'm not sure why) and the other item I have not received...it's January 1st. I also tried to place both orders using 50% mixbook coupon offer, however there were problems with mixbook...items were lost, program frooze etc. I sent numerous emails asking for help with this and in the end they only honored 30-40% instead. I wish I could say more positive things, but I can't. I have used mixbook in the past and I have not had problems like this before. I'm very disappointed with how poorly things have been handled."
"After my dissatisfaction with Shutterfly, I was very excited to find your website. it was user friendly and offered many options for personalization. I created a calendar for my mom, as it was her first Christmas as a Grandma, using pictures of her two new grandbabies. I paid the premium to have it delivered by Christmas Eve. Unfortunately, it did not arrive in time. It was delivered on December 28th (I believe). It was a disappointing not to have my mom's gift ready on Christmas day. However, once it arrived, I was very very happy with the product. I will use you again in the future, just without any expectations of delivery date. "
"Bad first experience. Giving the benefit of doubt and will blame Xmas overload on their inability to provide product as promised. Customer service was lackluster and response was slow."
"Was initially upset when my order wasn't trackable; they resent it to enure it made it here by Christmas!"
"Paying that much for shipping and receiving USPS instead of UPS as in previous years, I was totally disappointed. Tracking information was WAY off and arrived a day later than anticipated. Please return to using UPS!! "
"Very disappointed, completed album online, then site would not accept Australian address. Finally got that sorted. Order was processed, payment taken. Not received the product, no tracking. Christmas gift that never arrived."
"it took a few trys, alot of time and money to get what I wanted done. fast shipping A+. don't wait till the last minute to start a project!!!"
"I have just received my second Mixbook. It. Is. Terrific! I have a very carefully, manually calibrated monitor where everything looks really good, high rez &c. The two small paperback books I have done so far look *better* when printed, *sharper* even than I can see on my screen. Placement is exactly as I placed it. Colors are precise. I am really very, very impressed. I have never published this way before so I can't compare to another vendor, but I'm not about to try anyone else!"