"I have two different order numbers. The first order reference number does not match the order number. I ordered it on 4/6/2010. Ordered a DVD drive for XBox 360 for which totaled over 77.00 with shipping cost and used priority mail which states up to 8 business days to recieve. Emailed customer service on 4-18 and never got a response back. today is 5/10/2010 and still nothing. I hope they get arrested for this! I want my money back - they even took extra money out of my account for overseas shipping (called it a border fee)for which was NOT AUTHORIZED! Dont get taken from this website like we did - seems like they have a lot of peoples money! "
"I bought a HD-63 ribbon cable from consoleshop.com and they said it would take a week to do been almost a month and nothing wish I'd seen this website before I bought the part good thing only out 6 dollars"
"Same as everyone else has posted. I ordered a WiFi adapter for my PS3 on Jan 8th and still haven't received it. I keep emailing the customer service dept and I get reply emails as such"I asked sales to get back to you asap about your order.thanks, ConsoleShop" which was on Jan 27th. Today is Feb 6th. "
"Complete Scam! (Scam part is 2nd paragraph)
I ordered my part and first it took almost 3 weeks to arrive. They took forever to ship and when they did they sent an email saying they were shipping it "tomorrow" (how reassuring is that?)
When I received the part finally, it was NOT the correct part! I ordered a dvd drive motor for a PS2 version 9 and the part they send me they said it worked for versions 1 to 11. It did NOT! It didn't even have the right number of pins!
Because of the shipping price, it wasn't even worth it to send back for me because it will cost me half the price of the dvd motor (and the waste of time is not worth the measly $7 I gain back...). I still emailed them to tell them they falsey advertised their part... NO ANSWER...
These people don't care about their customers (they take forever to ship, don't warn anywhere about backorders)... They FALSELY ADVERTISE (some parts dont necessarily work)... Stay away from them please I don't want to see anyone else suffer with them! I don't even know why such a company exists!
"
"Same as every one else on here Placed order my CC was processed and payment was made right away. Received shipment confirmation 3 days later and it is now Dec 31 and no items or responses to my e-mails. Wish i would have found this site or any of the many others warning consumers to stay away from consoleshop.com and Modchip.com. Over 500 hits on google search for scam on these two names. "
"[update 17/11]: Got answer back that they recieved my payment, they've send it the same day
Made an order on consoleshop.com, the XBOX 360 wireless controller black piano shell. I payed with a bank transfer, still waiting for confirmation. I will see if I get some response next week.
Saw these ratings and wished I've never made the order..."
"Ordered XBOX fans about a month ago, received confirmation, they took out the money and it has been a month and nothing yet. I sent emails everyday to consoleshop.com but no response. "
"I am still waiting (20/8) for the product to arrived to me, I have paid €133.74 to consoleshop. I have sending them mail to ask where my products are but no answer."
"this company is a complete scam. i placed my order 4/28 - after nearly a week of nothing ... no shipment, no order processing from my account - i inquire for status .. i get completely ignored. 3 days later, i end up beyond irritated at the matter and send them a nasty email cancelling my order - the next day, i get a confirmation email regarding the order cancellation - at this point nothing has been charged to my account - 2 days later, i decide just for giggles to check my online banking - those scam artists jacked my account for the full order price plus a flippin foreign transaction fee - ..... so now i have to go through the mess of disputing the charges through my bank, changing my debit card number, and waiting for parts to arrive from another supplier now since these jerks are obviously nothing but a buncha scam artists. avoid this company at all costs."
"First of all they charged my card immediately then nothing for a week no emails nothing. I checked them out and both of their websites are not legally registered.
I called my bank to dispute the charges. Occasionally they sent me emails but dont seem to speak english or understand the situation, what a joke. SCAM, Im going to recommend that the have their credit card abilities revoked"
"First of all, is 24707 even a real tracking number?
Anyway, I just ordered these things from consoleshop.com:
REPLACEMENT SCREWS SET FOR XBOX 360
ACCESS PRO TOOL KIT V2
RROD KIT - BULK VERSION (FOR 10 CONSOLES)
WHISPER FAN FOR XBOX 360 *GREEN LIGHTS
X-RAY FOR XBOX 360
XCM 360 CASE UNLOCK KIT
This totaled around 121.37 in U.S.D
I got the e-mail that the order was processed the day of, then I received another e-mail on the 17th sayin that the order was shipped. It's the 19th now so I'll update if I don't receive my product by Friday. But it doesn't look like I'll get my product after what everyone posted, but still, I'll update if it does or doesn't get here by friday.
-------------------UPDATE---------------------
It is now Saturday November 22, 2008 and I still have not received my package, and I'm getting irritated so I sent this:
"It's Friday here and my package still has not arrived, I've ordered from Europe and Australia before and my packages came the third day after they were delivered(while using Express Mail). Now with you guys, it's been six days since you "shipped" my package. Now I read the reviews on your website, which were god awful, and I thought that I should trust you, but if my package does not get here on Tuesday November 25, 2008, I'll have to call my cc and cancel the transaction."
I'll update when they e-mail me back."
"I wish I also had found this site before ordering. As I have read from others, the same thing has happened to us. We received an invoice with the order number and notice that we would receive the item within 5-15 days. It has been over a month and never heard an answer back from any of our emails. Total scam!"
"If you want your money back hound every contact associated consoleshop.com. First spam(20-30 emails) ****@****, ****@****, ****@**** letting them know you have full intention of getting a charge back from your credit card co. Then since you have purchased something you have an account, log in, and you can give a majority of the products bad reviews letting buyers know they will get scammed. Finnally here is the owners info;
Friedrich, Zohmann
Ketzergasse 62/3/3
Wien, Wien 1230,
AUSTRIA
Phone: 0043 ***-***-****
Beatrice Zohmann
+49234686366
Fax: +49234686370
Ave De Grande Bretagne 47
98000 Larvotto MONACO
It took all that to get my money back.
"
"HORRIBLE DO NOT BUY FROM THIS COMPANY I ORDERED AN ITEM AND NEVER RECEIVED IT THEY DO NOT ANSWER E-MAILS STAY AWAY FROM THIS COMPANY TO NOT ORDER ANYTHING FROM THEM. HORRIBLE F-
0/10. HORRIBLE STAY AWAY!!!!!"
"I ordered a Wii case from these guys on September 2nd. I immediately received an email saying that my order was being processed. I never heard from them again, in spite of my repeated attempts to find out why my package never came. A month later I got the credit card company to cancel the transaction, which finally happened three weeks after that. I think theses guys are living off the float and not actually making any sales. They had my money for 7 weeks, and couldn't be bothered to contact me at all. I wish I'd visited this site before I dealt with consoleshop.com"