"After I ordered from this company, I began to realize that it is not run very efficiently. For a confirmation e-mail, all I received was a message indicating that my order had been received and that I'd get my order soon. The website advertised 4-6 days shipping time. I ordered on 1/25/04. What they do not tell you is that the company is in Austria. So, after reading all of the poor reviews on resellerratings.com I became worried. modchip.com hardly ever responds to your e-mails and they have no other contact information on their website. My modchip finally came on 2/14/04, three weeks after I had ordered it. My advice is this: I would use another company. IF you do decide to use modchip.com, I would get the UPS shipping option, so you can at least get a tracking number. If you use the express mail shipping option, be patient and be ready to wait three weeks for your item. While my transaction was ultimately a success, I feel that there was a great deal of stress associated with my order since I could not contact the company and since it took three weeks to get my order. With all of the other modchip sites out there, your options are plentiful, and I would use modchip.com at your own risk."

"I ordered a XBIT mod chip and a psx stealth mod chip from these guys after not being able to find any other mod chips in stock. A friend recommended me to this site and after much hesitation I finally ordered it. A couple days later I did some research and found much horror about how they don't send out their products and charge people's cards, etc. I was very freaked out because I've never been robbed on the internet before and have purchased many many things online.

So I had a panic attack and called my bank to get information on stopping the payment. They told me that since It's already pending I couldn't stop really do anything until the payment went through and I could challenge it at any time so I decided to wait for about a month before I do anything with the bank. Then I tried to contact my friend all day to see if he actually ever purchased something from modchip.com or if he just linked me to the first modchip site he found. He told me that he did buy a psx mod chip from them but it was 2 years ago.

So I worried and worried and finally emailed them to get some sort of information on my order. They responded within 24 hours saying they sent my modchip on January 12th. I didn't really believe it, but I told my self to be patient before I cancel the payment and cause a big fuss.

The package arrived on Friday January 30th 2004 before I went to work. I couldn't believe it. A package from Europe. I opened it up and sure enough the modchips were in there with color instuctions provided by the seller.

I got two modchips in 20 days from Austria to New Mexico and I couldn't feel any more embarrassed for wanting to cancel my order out of panic. I hope this review will calm someone down if they did their research after they buy (like me). I can't imagine how many order cancelations they must get because of the reviews here. Maybe that's why I got mine so fast ;-)."

"Die liefern einfach nicht! Und melden tut sich auch keiner auf emails!!! "

"This is the worst service ever. Never Buy from this service. They state that they have ship the product and it never arrives. i purchased mine in early December and was shipped on the 19th and it is January 10th and still yet to receive the product. They fail to issue refunds on their product. enough said im never going to purchase from them again and telling all of my friends the same."

"This company sent an initial e-mail response to my order, but would not respond further with an invoice or shipping information.

I waited two weeks for them to respond with no results then cancelled the transaction.

Use this company at your own risk."

"no response from modchip.com, i cancled credit card and had new one issued.
please stay away from them."

"OH MY GOD! THESE GUYS ARE A BUNCH OF SCAM ARTIST! Dont ever buy from them. Im obviously not the only one that this has happend to. Ive lost count as to how many email's ive sent them cancelling my order trying to get my money back and NOTHING. Not a single response. Stay away from these people at all cost. I eventually got my modchip from modchipman.com THEY are awsome. Recieved my order within the week. And I live on the other side of the US from them (Canada to Florida). Well if anyone can help me as to how I can get my money back I would greatly appreciate it. modchip.com is based in Austria and I have no idea how to get my money back. PLEASE HELP!"

"it's November 17, 2003 and i din't hear anything about my order. I sent fax couple emails. Credit card proccesing didn't give me any confirmation or any iformation stating that transaction did go through or not. As far as i am concerned i am not confident about it.

It's November 17, 2003 few hours later i sent them
couple more emails and ofcorse didn't receive any response. I canceled my credit card and sent them offencive email stating that i am contacting Austrian police etc. right after this email i got response from them:

Dear customer,

thank you for your mails, your order has been cancelled.

Regards,

MODCHIP.COM
www.modchip.com
****@****

THAT'S ALL THEY WROTE ME.....

Just in case this is their contact:

MODCHIP.COM
B.Z. Trading GmbH.
ANNINGERSTRASSE 32/1/11
2340 MÖDLING
AUSTRIA
EUROPE

FAX: +43 2236 304337 (in Europe)
email: ****@****
"

"DO NOT ORDER FROM THESE GUYS!! I ordered on their online form, and sent several emails, with no response. I did finally recieve 1 response, and they said they couldn't find my order in their database, even though they already charged my credit card. I tried calling their phone number, and it is disconnected. I tried emailing them several more times after this with no more responses. I had to dispute the charges with my cc company, and I still haven't gotten the money back yet. Do not order from these scam artists. I also never recieved a confirmation email on my order, so I don't know what the real order number even was, so I had to enter a bogus invoice number to make this post. I ordered from modchip.ca twice, and they are great, I recieved my package in two days, believe me order from modchip.ca and stay away from modchip.com."