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Verified
5/5

2004-10-13

"Fast delivery 5 days to get to Australia :)
Product arrived as advertised,
With the modchips though if you're not experienced at fine soldering I'd avoid doing it yourself. I nearly went cross eyed trying to solder some of the wires XD
"

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Verified
5/5

2004-10-11

"I just wanted to let everyone know that I ordered from these guys and it was a great experience. They kept me up to date on everything that was going on and my package came in a very timely fashion and in great shape. Thank guys."

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Verified
5/5

2004-10-07

"It's verry possitive. Only possitive feedback on this seller"

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Verified
5/5

2004-10-06

"They shipped it out fast and it arrived on time. This is the second time I purchesed from them. Both times were easy and they were professionals."

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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2004-10-06

"sent in my xbox to be modded, a little wary at first but everything came out great. no complications, fair price, good processing time, friendly help desk which was VERY prompt. (wondering if kfree is the only one running this site?)

plan on recommending a couple friends for the same xbox treatment, eventually ordering a couple of premods. you won't find better prices on any other site.

thanks again!
"

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Verified
5/5

2004-09-23

"Simply great service and speed. They answer all questions very quickly some within even 5 min of me posting them. There shipping was just as quick and the quality of the product cannot be beat. Best online store I have ever been to, everything is very smooth to work with."

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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Verified
5/5

2004-09-08

"Second modchip I have ordered from mcm. Both were shipped the next day after ordering. Great retailer."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Verified
5/5

2004-08-31

"I ordered an Xbit modchip for Xbox. It was out of stock when ordered. However they kept me informed and shipped it promptly when stock was replenished. I am very satisfied with the price and service."

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Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-08-30

"Modchipman is the shiznit..Never had any problem until recently, and even then there helpful and curteous staff are exchanging the chip at this very moment.Thanks Modchipman...keep up the good work. Just got my newly exchanged chip and blamo!! works like a charm!! Modchipman...you're my hero!"

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
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Verified
1/5

2004-08-27

"Sorry, I got carried away and my problem was resolved."

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Verified
5/5

2004-08-26

"Well i bought a xbox to pc controller adapter from modchipman.com and it works flawless... it was worth every penny @ $9.99! this cable looks professional quality... it is NOT cheap made at all... also this works FLAWLESS with any emulators you use with it (i tested it on 1964 emu and project 64)

I also ordered a XBOX MOD Chip (Xecutor 2.3B PRO) and both arived in 3 days time(ordered it on monday and it arived on thursday) which im very happy with... they also update you on the status of your order via email.

these guys dont screw around... they process your order very fast.

i HIGHLY RECOMMEND these guys if your ordering anything they have.
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Resolving problems
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Being knowledgeable
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Verified
5/5

2004-08-25

"I am highly pleased with this company. Quick processing, quick and cheap shipping, and low prices. All around a good place to do business with."

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Is easy to do business with
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2004-08-23

"Transaction went smoothly and the piece I ordered arrived exactly on time. Their automated e-mail system updates you on the status of your order and is very nice."

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Verified
5/5

2004-08-23

"Hey. All I can say is that I orginally ordered the Xecuter 2.3b and decided to wait for the Xecuter 3. Submitted a cancellation though their contact us link on Sunday afternoon and it was canceled by 12:00 noon on Monday. Couldn't really ask for more than that."

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Verified
1/5

2004-08-20

"Ordered a playstation2 premod on July 28, 2004. The site listed the premod as a bit backlogged and would take approximately 7-10 days BUSINESS days to process before shipping which was fine by me. I then received an email on August 11, 11 business days afterwards, telling me they were unable to even begin fulfilling my order because there was a nationwide shortage of ps2s.

This was extremely aggravating because I needed the ps2 in a timely fashion in order to give it to another person as a gift. So basically for 11 business days (or a little over 2 weeks) there was no updates in status and then they tell me that they didn't even start modding the ps2. The order was finally updated from "pending" to "processing" indicating that they finally began work on modding the ps2 on August 19, 17(!!) business days after my order.

So basically I am expecting another week or two before I can even hope to see my premodded ps2 and give it to my friend about 3 weeks late. For this lateness, there was only a simple apology in an email sent to all others who ordered a premodded ps2 in late July saying they're sorry. At the very least they could bump up to next day shipping to make up for the MASSIVE delays.

This could have been all averted and I would have avoided buying from them if they had just simply replied in a TIMELY fashion that they didn't have any ps2s that they could work on currently. Basically they waited until the last minute to inform everyone and screw them over for those of us who needed the console in a certain timeframe. Oh, my credit card was charged for the full amount on July 29, the day after I ordered for a product which they did not have for a full 2 weeks, well after their stated time period.

In short, they have an abysmal inventory system and poor customer service who told me repeatedly that I would have my ps2 in the week in which I inquired. Stay AWAY if you want to get your premodded console in THEIR stated time frame as they won't let you know what's happening until the very last minute.

On the other hand, to give credit where credit is due, I have ordered modchips from modchipman before and they have arrived quickly and well-packaged.
"

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N/A
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use