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Product & services pricing
4.79/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-10-14

"great selection at the best price, order arrived on time and complete"

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Verified
4/5

2015-10-14

"Order arrived promptly, as described. "

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Verified
5/5

2015-10-14

"Customer service is great order shipped fast staff are very responsive."

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Verified
5/5

2015-10-14

"Very fast shipping of a brand new OEM product."

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Verified
5/5

2015-10-14

"Everything works great,had A minor question was a answered in minutes. Will be doing more business with you again."

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Verified
5/5

2015-10-14

"The parts that I ordered were a little slow in coming but when they arrived everything worked as expected. I can recommend ModernBIKE for parts and service."

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Verified
5/5

2015-10-14

"This is my go to place for my bicycling needs!"

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Verified
5/5

2015-10-14

"Great Prices, Great service from ModernBike.com"

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Verified
5/5

2015-10-14

"Low price, fast shipping and good packaging! Parts did exactly what they were supposed to do. No complaints."

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Verified
5/5

2015-09-29

"Ordered a Surely Jethro Tule 15mm Socket/Bottle Opener. The wrench was delivered in a very timely matter and the shipping was free. My only complaint was that the wrench had some excess material around the socket opening and would not fit on a 15mm axel nut. I had to take a file to it to make it work, no big deal but not something you would expect from a $25.00 tool."

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Verified
5/5

2015-09-18

"Wow! I bought my bike light yesterday and it already arrived today!! From Iowa to California!! Impressed!! Best price around and it arrived in perfect condition! I loved the tracking number they gave me, as well. Will definitely buy from them in the near future! :-) bravo!"

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Verified
5/5

2015-09-18

"ModernBIKE.com were a pleasure to deal with. They have at great range of products at very competitive prices. Through fantastic communication with their customer service representative Andy I was able to arrange a payment exception for my international credit card as well as delivery to a postage forwarding service. Couldn't recommend them highly enough!"

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Verified
5/5

2015-09-18

"The package arrived on time. Securely packaged. The company provided excellent customer service. When there was a problem with my order because of an entry error on my part, they emailed me to clarify. I was able to call them and get the situation taken care of and they sent my package out that day. "

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Verified
5/5

2015-09-15

"Excellent great experience buying"

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Verified
5/5

2015-09-11

"I purchased a Knog "Blinder 4" headlight from Modern Bike in September 2014, and was very happy with the purchase -- de-lighted, in fact. Then, in late August 2015, the strap broke, and I could no longer secure the headlight to my bicycle's handlebars.

I contacted Modern Bike by email, and asked them to stand behind the manufacturer's warranty (two-years, for this product). Within 24 hours I received a reply from Modern Bike, in which they wrote that of course they would honor the warranty, and that they would send me a replacement light.

My new Knog "Blinder 4" headlight arrived several days later. I'm back on the road, safely.
"

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