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Product & services pricing
4.79/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-07-15

"Absolutely awesome! I received exactly what I needed. I have an older Cygo Lite for my bike. One day my bike was stolen but I had the light and battery in the house. What I didn't have was the handlebar mount for it. The thieves had it. I looked online for a few days and had no luck so I started checking all the local bike shops in Las Vegas. No luck there so I went back to an online search and came across Modern Bike dot com. They had it!! So happy! Thank you!!"

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Verified
5/5

2015-07-15

"Excellent service . Will do business again."

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Verified
5/5

2015-07-15

"Ordered Lizard Skins bar tape while it was on sale. Modern Bike has some good sales going on regularly. I suggest you sign up for email notices of sales so you can be advised of new sale items. Order was received promptly, packaged securely & bar tape was outstanding. What's not to like?"

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Verified
5/5

2015-07-15

"You all did GREAT received the shipment in very good shape. And using them. Goog job."

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Verified
5/5

2015-07-06

"I ordered something July 3rd, and the next morning (4th of july) realized I had ordered the totally incorrect item (I was supposed to order a 17 tooth fixed rear cog and instead I ordered a 22 tooth cog). I emailed ModernBIKE right away, and then woke this morning (as soon as they could have replied) to an email saying it had been fixed.

That's what I call good service. 5/5.
"

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Verified
5/5

2015-06-25

"use modernbike.com twice in May for small parts for my 2011 Trek and very satisfied with price :)) and customer service, which replied to my shiiping changes requiest in 15 minutes. great job."

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Verified
3/5

2015-06-12

"The bike seat shipped in 4 days via USPS, versus the 2 days that Modern Bike said it would ship in. While that IS a problem with the USPS, I would advise switching to UPS shipping instead of USPS."

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Verified
5/5

2015-06-12

"Seat is very comfortable. Shipping was fast. Price was right. What more can I say?"

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Verified
5/5

2015-06-12

"Great service! really helpful even though I live outside the US! Definitely use these people again.. Totally recommend!!!!! Kris from Japan."

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Verified
5/5

2015-06-11

"Very good experience! They had what I was looking for (replacement parts for Sidi shoes) at a very good price (including shipping, best on google shopping). Shipping was very quick, quicker than I expected for the price. Quality ... spot on."

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Verified
5/5

2015-06-11

"More than satisfied with my Axiom Fondo H20 Seat Bag.. Awesome bag and fits perfect under the saddle of my Fuji bike, plus I can now carry 3 water bottles when I pedal... Thanks again Modern Bike "

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Verified
5/5

2015-06-11

"I ordered 2 items and needed expedited shipping.
They took care of it easily and it was delivered as promised at a very reasonable rate.
Will definitely order from here again.
Great product, great customer service.
"

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Verified
5/5

2015-06-10

"Package arrived on time. Package was damaged, however, contents were undamaged. "

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Verified
5/5

2015-06-10

"The gentleman on the order desk was very helpful and knowledgeable.
My good came in on time and packaged well.
"

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Verified
5/5

2015-06-06

"Very happy w/ the wheels I ordered which arrived quickly. The wheels needed a bit of truing but nothing too bad that I couldn't take care of (but I'm an experienced mechanic too)."

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