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Product & services pricing
4.79/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-09-11

"products were just as described, reasonable pricing & fast shipping"

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Verified
5/5

2015-09-10

"Couldn't be better! We need more sellers like ModernBIKE!"

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Verified
2/5

2015-09-10

"Very happy with product and service, Andy was very helpful.

Thanks,
Henry
"

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Verified
5/5

2015-09-10

"I remember the first time I ordered from ModernBIKE. I was a little hesitant because I had never heard of them before but their prices were great. I decided to give them a try and have not regretted it. Now when I'm looking for something for my bike I look here first. As I said their prices are great and often lower than Amazon. I consider them my not-so L, LBS. My only critique would be the website organization. Hard to explain but often I find myself using Universalcycles.com website to find my options for certain parts, and then I go to ModernBIKE to compare prices."

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Verified
5/5

2015-08-27

"Fast shipment and delivery, Called phone number listed in contact info and someone actually answered right away!!!! They assured me of shipment and delivery. Good price and Great service "

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Verified
5/5

2015-08-26

"Great Company. Awesome customer service!"

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Verified
5/5

2015-08-25

"I found Modern Bike via web search, and immediately was impressed by the prices and the customer reviews. This latter was important to me, as I live in AZ and didn't want to have to deal with returns. I was interested in placing an order for tubes, tires (great price on Continental Gatorskins), and a few other things, but was heading to Alaska for two weeks, and was afraid the items wouldn't still be on sale when I returned. So I asked if I could place the order and then if they would ship it after my return home. They were happy to do this, the order arrived in a timely fashion with all items as expected. I'll plan to continue doing business with these people. "

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Verified
5/5

2015-08-24

"Literally the best company to deal with! They are very fast to respond to email, and when things happen to be missing from the order they are more than willing to send of the parts immediately! Plus the lights I got are AMAZING and super easy to install!"

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Verified
5/5

2015-08-12

"Ordered a headset and before it was shipped noticed that it was a 41/28.6 instead of a 42/28.6.
e-mailed Modern Bike and Andy had it changed to the right one with no problem, got my parts quick and with prices that are hard to beat, thanks again
Mike
"

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Verified
1/5

2015-08-08

"Be forewarned, they have a terrible return policy. If you buy something with "free" shipping, that "free" shipping is no longer free when returning the item and will be deducted from your return. Add that to the cost of shipping the item back yourself, and you are looking at losing quite a bit of money. I ended up paying $40 for the pleasure of trying out an $80 trunk rack once. Stick to Amazon or your LBS"

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Verified
5/5

2015-07-24

"Great product. Great price with quick shipping.."

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Verified
5/5

2015-07-23

"Received order quickly. Great pricing. So much easier than my trip to the bike shop. "

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Verified
5/5

2015-07-23

"Ordered and shipped same day with economical shipping rates, arrived two days later. Stoked! Thanks for the quick service!"

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Verified
5/5

2015-07-22

"This Bike bag is a perfect fit for me and my needs, i love the magnetic closure on this product. very happy with this purchase. "

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Verified
5/5

2015-07-18

"Great company to deal with, Items arrived in the specific timeframe they specified. All good here.

I will say that the shipping was slow, but for it being free on a pretty cheap item, I have no complaints or regrets.
"

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