"I ordered a teak stand from Modern Furniture Warehouse on 10/14/14. The price, quality, and shipping speed were all outstanding."

"I had a horrible situation with my delivery, my furniture was damaged and broke even tho I couldn't get the furniture I wanted modern furniture warehouse representative by the Name of Marcela, went out the way to help me as long as i provided photos of all of the damages I was given a complete refund.
you guys really care about your customers
just would be nice if the items was packed up better"

"I called in twice to change address and to confirm delivery and address where it would be delivered. It was still delivered to wrong address and someone unknown signed for it. Luckily it was still sitting at wrong address. "

"The only place online that still carried the hutch I was looking for because it was discontinued from the manufacturer. The service was great and professional."

"The shipping and process was HORRIBLE! It took around 5- 6 weeks to get my purchase!! It is nonsense!
I’m never going to use Modern Furniture Warehouse again!
"

"Loved the piece, but came a bit banged up. Other then that looks just as in advertising online."

"Have not yet received our order."

"This has been an absolutely terrible experience. I ordered four dining chairs over a month ago and still have not received them! The shipping company they contract with (YRC Freight) is abysmal. They called me and left a message to schedule delivery a couple weeks ago and it is nearly impossible to get in touch with them. There is not a main number for the hub, just some drivers' cell phone numbers who either don't answer, don't return calls, or have no idea what is going on with their shipments. I had delivery scheduled two different days and both times I waited around all day and they stood me up. No one ever called to cancel or to reschedule. I had to call several times over several days to get it recheduled. Then when I had it rescheduled for the third time the driver called me two hours before our confirmed delivery window to say he is around the corner, but that two of my boxes are missing and told me to refuse the order. Now I have been calling MFW every day trying to sort this out. Customer service tells me each time they are working on it and that they will call me back but not ONCE has anyone called me back. So I am stuck checking in myself several times a week. I wish I bought these chairs from anyone else! Over a month later, my baby due in a couple weeks, and we still have no dining chairs. Horrible. Will NEVER shop from here again."

"Good service. Half the price of local stores for the same products."

"Very pleased with the way my 52" flat screen looks with this entertainment center."

"Great price and quick delivery.
I bought 2 bar stools at lamps plus and they came in defective so I returned them. Found them here and for $20 cheaper. So I bought four of them here.
They came in fast and in perfect conditions! Love the stools look great on my kitchen."

"The table arrived in perfect condition. The freight delivery man was exceptional. I am very happy with my purchase."

"Arrived damaged and with no instructions to attach feet. Customer care does not reach out to give me any plan or status of this situation. "

"We had a great experience with the website, the sales person in the store, and the delivery! The bedroom is all set up and beautiful. The process was very appreciated. Thank you. "

"I sent an e-mail complaint to customer service after receiving my order and I never received an e-mail back from them."