"Good Product! Very cute!"
"The product was supposed to ship within 2 days but was only shipped after 5 days...however the lost time was gained back in delivery time.
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"Delivery is on time - excellent. Easy to assemble, heavy duty, satisfied."
"it was a very long time from ordering to receiving the order, with no word from anyone re a reason for the delay. only when i inquired about the order was i given helpful info by LULU, but even then it was another week at least before delivery received."
"No--I did not receive my order. It was 15 minutes away--on truck when shipper said send it back. No reason ever given to me even though I called two days in a row.
I was told they were going to totally redo my order....they missed the boat. I wanted the furniture for a specific event which it is not going to make it here for. I have asked they cancel any order and refund money to account. Waiting to hear back from them........"
"This experience was less than unsatisfactory. Not only did the order arrive later than expected, every time I tried to call to check on its status it would take several tries and variable wait times from 20 min. to 1hour. Then the order arrived WITHOUT hardware so I am trying to find hardware locally just to he able to use the furniture. When I attempted to call and order the replacement hardware I was given ZERO customer service and the standard answer of 2-4 additional weeks ONCE THE ORDER SHIPPED! Keep in mind it's two frame bolts! "
"Couldn't be happier and would highly recommend Modern Furniture Warehouse. After researching and searching the internet for Adirondack chairs, I found just what I wanted (Highwood brand in Charleston Green) and at the best price at Modern Furniture Warehouse and they were delivered to my house in less than time than expected. They are described as "beach chairs", but they're the same height as all other Adirondacks. Very pleased."
"Personally I had a very difficult time. My order was placed on 8-7-14 and I could never get an accurate account of where my order was. I was told repeatedly my order had been shipped when it had not. I asked for the District Manager to call me and he did not. There was one lady in the CS department who was nice and understood my frustration. If finally arrived 3 1/2 weeks later!"
"I placed this order since July 21st, contact them 10+ by phone and e-mails. it's almost 2 months later I have not yet receive. Today (9/9) they told me they do not have the glass anymore. i am very disappointed with DA customer service. "
"The furniture in this Order is everything that I hoped for. My prior Order last year had several missing parts that were never provided after multiple attempts."
"Fast delivery. Great Job."
"Itens came with defects! Need to order two more itens and i still dont have answers about my problem "
"Not all all hapyy that you charged my credit car prior to shipping merchandise, Took two calls to get the order shipped"
"He web site is extremely user friendly with detailed product description and information. It was a pleasure ordering from them in every way. The item came in good condition and the assembly was straightforward. Good piece of furniture for the price."
"Perfect for our upstairs bathroom. We are pleased with the quality. Arrived very quickly."