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Verified
5/5

2017-06-15

My latest experience with Monroe Muffler/Brake

"It has been quite a long time since I have done business with the Washington PA. Monroe Muffler/Brake store and the Manager, Thomas Riedel, went out of his way to accommodate me and also made sure that I received any and all price matching and discounts that I was entitled too. The employees under his direction were very professional and courteous. Outstanding attitudes like this should without a doubt increase business for this store and Monroe muffler/brake "


Verified
5/5

2017-06-15

Van driver

"Told your awsome staff that my tire is flat and they found a tire i needed and installed it in good time."

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Verified
5/5

2017-06-14

Great Service, Great Prices, Friendly People

"They have been my "go to" auto service facility for years."


Verified
2/5

2017-06-14

Professional way of doing business

"1- They increase oil change from $28.1 to $85.00 without informing me for approval,
2- They did not take effort to call me when my car was completed which caused me to make 1 hour work call off.
"

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Verified
5/5

2017-06-14

Great customer experience

"I went to get a brake job for my Audi and the work was done correctly and on time but was considerably more expensive than I was expecting which forced me more than a week to raise the additional funds."

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Verified
4/5

2017-06-14

Satisfied!

"My visit to Monro Dublin was very good. Frank was friendly, kind, knowledgeable and encouraging. The work was done quickly and efficiently. I recommend them!!"


Verified
5/5

2017-06-13

Monro

"Completely satisfied, very friendly staff. Also like the reminder and coupon i get in the mail"


Verified
4/5

2017-06-13

Reasonable service

"Took my '06 Scion xA in for a NYS Inspection. Took a couple hours (as there weren't many technicians available), but the service was quite reasonable and explanation of the service was thorough. "

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Verified
5/5

2017-06-13

Great new management and staff!

"I had to have a lot of work done and I was shopping around for the best prices. When I entered monro, the new manager, Kevin, priced out everything and even offered to give me a price break since I was looking to have a lot done.
I dropped it off the next day to get the work started and when I priced it up a day later, Kevin told me that he ended up doing more work than anticipated but he wasn't going to charge me more because he wanted to stay loyal to the price he quoted me.
Going over everything that was done, we noticed that a synthetic oil change was overlooked and he told me to bring it back the next day and he would take care of it, freee of charge.

Being a woman, sometimes going into a car shop can feel like they are trying to sell you this and that, but these guys were great and honest with prices. I would HIGHLY recommend these guys!
"


Verified
4/5

2017-06-13

Competitive pricing and service

"Needed an inspection and had purchased 4 tires online and needed them mounted and balanced plus disposal. They did all 4 for $48 where all other places at a minimum wanted $80 and up. Inspection was cheaper at Midas initially because of a 50% off state inspection and Monro
Honors competitor pricing by beating it by 5%. Inspection and tires for $94. Unfortunately it failed safety inspection
"

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Verified
5/5

2017-06-10

Best Customer Service

"They guys at Monro were so helpful! I couldn't have asked for better! They were super sweet and fast with my car and explained a ton!"

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Verified
4/5

2017-06-10

Good

"It was good other then tech who did oil change"

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Verified
1/5

2017-06-08

ripped off

"got charged 70 dollars for a half hour work including him going to the counter to wait on another costomer on my time. then i got hit with a 40 dollar shop fee, so that was 110 dollars for a half hour. and got told they cant do anything about it."

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Verified
5/5

2017-06-07

Simple to use

"Website was clear and simple to use"

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Verified
5/5

2017-06-07

Trailer inspection

"No problems, everything ok"