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Verified
5/5

2017-06-02

State inspection needed - and Done!

"I needed a last day of the month state inspection and called Monro. No problem. All done and everything was explained to me. Will be certain to use them again.
"

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Verified
1/5

2017-06-02

Very disappointed in the service

"I dropped my car off for a scheduled oil change and tire rotation. I was told it would be completed in an hour. I returned nearly 3 hours later and was told it would be a few minutes more. My car was not finished for another 40 minutes. When I paid they would not offer any discount and recommended I make an appointment next time to avoid the wait. I advised an appointment was made and the employee shrugged his shoulders and rolled his eyes. There was no apology for the wait in service."

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Verified
4/5

2017-06-02

Good and timely service

"This is a good company with great experience with cars. They are friendly and always get the job done in the time they tell you it will be done. Highly recommend."

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Verified
5/5

2017-06-02

Excellent Service

"All work was above average."

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Verified
5/5

2017-06-01

My go to shop!

"Been going here for years and would not change that. "

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Verified
5/5

2017-06-01

Over explained and I like it!

"Knowledgeable management, explained everything and asked permission before doing anything. Felt bad for the guy, he was doing all the work!"


Verified
5/5

2017-05-31

New tires

"My car is runnning so smooth since purchasing Goodyear assurance fuel max "

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Verified
5/5

2017-05-31

Good, quick service

"staff is professional but not pushy"

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Verified
5/5

2017-05-31

Appreciative

"Sunday morning one of my tires was in need of air after hitting a curve two weeks ago. I was desperate need of getting my tire replaced . Drove to Monroe first time visiting and the guys at Monroe took care of me. ASAP "

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Verified
4/5

2017-05-31

quick easy service prefromed efficiently

"tire repair. quick service had us back on way in 20 minutes"


Verified
1/5

2017-05-30

Very bad

"I was sold tires without telling test there are hidded fees ( more than $100 total). I wasn't offered the more reasonably priced tires. The manager kept stressing that buy 3 get 1 Kelly tire is a great deal. In reality, after adding alignment cost and some shop supply fee this deal is not a deal at all. If I bought all 4 tires of different , cheaper Brand , I would save money . Instead of promised 2-3 hours, it took Monro 5 plus hours to complete the job and I lost all day without a car .The 2 tires which manager stressed " we're very bad" , had only 25000 miles with mileage warranty 40000. The manager could look at the computer to see the last date / mileage of the last tire replacement but he never bothered to do so. Even when I brought the receipt for the last tire replacement he just told me and said the tires were born . Why were they worn ? I am a single mom , I don't drive a lot , I don't carry a lot of stuff, the tires wer less than 25000 miles . Any reasons to change them ? "


Verified
5/5

2017-05-30

Saved alot of money

"Had a dash light problem and was corrected very reasonable so truck could be inspected"

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Verified
4/5

2017-05-30

Good service and good prices

"Great and fast seevice. Very good prices"

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Verified
5/5

2017-05-30

Mark-you are the BEST!

"I come back because Mark take GREAT care of my car"

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Verified
1/5

2017-05-29

Overcharged brake job

"Charged $630 for a brake job. Parts cost $260 form advance auto where the had them delivered. Meaning they overcharged by $370. On top of that heard there employee behind the desk bragging on the phone how well his store was doing that day. "