"these folks are always courteous and friendly. very easy to work with, and clear about what needs to be done, and how soon each thing needs to be done."
"I was surprised when I didn't have an appt and they got me in and out in such a short time frame, it was greatly appreciated. "
"I love taking my car to Monroe when i need an oil change. I always am able to find coupons that include oil change, tire rotation, and other services included. Makes bringing my car in for maintenance a lot easier."
"They did the work in a timely manner and are very knowledge of what was needed to be done to fix my car."
"I had back brakes that needed replacing.I went to 1350 main st in Buffalo ny 14209.The young man was extremely helpful with explaining The pricing and also offer me other products ;tires.I new that his price was much lower than Good Year,because I checked.James was extremely outgoing but without pressure,I liked that.Ill be returning for other services to my cars."
"Great store! Great manager!"
"The service men were super nice and polite. Very good experience Will go back for other when needed."
"It is always a pleasant experience."
"Car was serviced in a timely and professional manner."
"In early out early. Very friendly staff."
"They got me in and out when I needed it and did a perfect job."
"I always come here to have my car serviced and like that they are affordable, time efficient and treat your car with care the first time. Will definitely recommend this place to others!"
"Had some work done for inspection and a couple months later had a fuel leak at one of the injectors. Took it back in and discovered car was Cali. emissions compliant so they had to order parts from the dealer for an exact fit. Only paid for the difference in price of the O rings, which I though was more than fair considering they went above and beyond to get it done right."
"I have been going to Monro Muffler for years. Service has always been great at the Webster store. They don't try to nickle and dime me and always find a way to squeeze me in their busy schedule. Tires prices are competitive. I have compared them to BJs, Costco, and Dunn. I appreciate all your efforts."
"I needed an oil change asap, so I stopped in and they got me in within 5 minutes. With an oil change I got a free tire rotation, upon rotating the tires uneven wear was noted and brought to my attention. They did not pressure me into a alignment check but I asked them to do it and we decided to do the alignment. I was in and out as quick as to be expected. Overall excellent service. I was treated like a human being having every thing explained in great detail without feeling dumb, not like a woman whom knows nothing about cars."