ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-10-21

"On a road trip out of state, I had to visit the Monro for work on my tires. Everyone there was just fantastic. They were helpful and explained all that was wrong with my tires. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-20

"Monro performed services on time - gave me an accurate estimate as well as other issues discovered during preliminary inspection with suggestions. I replaced a tire and got a rotation. No pressure, no BS, just the facts. Nice first impression. Scheduled another appointment 2 weeks out for other new tire plus front-end alignment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-20

"I was very satisfied with the professional knowledge of the staff &friendly talk s with staff made me feel at ease no they did not"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-17

"Monro found many things wrong with my car and told me that even if they don't do the work, the work needs to be done. I did indeed go back to them and they were extremely fair, honest and trusting. I recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-17

"Went in for a special offer that I received in the mail. Oil change, brake check, windshield wiper replacement, tire check, and rotation all for $20 bucks is a great deal! Colin was very personable and advised me of a great tire offer. Great service and the workers seemed like honest individuals."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-10-16

"I went in for a basic oil change and then they told me that I had this, this and this wrong with my car. I appreciated that but then I felt forced into having them fix it right then and there. Which meant I spent way more money than I should have. Not only that but they tinkered with my axel and couldn't find a replacement but when they put it back in they didn't put it in all the way so the next day it fell out and I couldn't drive my car. Very upset with this service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-15

"Fast service, friendly staff members."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-10-15

"I love the Monro near me. They beat any quote I take to them, and often do "minor" repairs free of charge while they are under my vehicle if I ask them to. They are always honest with me, and have never done wrong by me. I recommend Monros to everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-13

"I use to waste hours at Wal-Mart auto Service until one day I stopped at Monro. The service technicians were so friendly and helpful explaining all the options for me for an oil change and beyond. I have recommended Monro to friends and family members ever since that day. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-10-13

"I think Monro is great. Really the only shop I trust so far. The guys at the front desk are always friendly, and willing to answer questions. And they do they're best to get you in as soon as they can. Never had a real problem with them so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-07

"Very customer driven. Gave estimate on future work plus gave estimate on another vehicle . They were able to save me money plus put rotars on car that i had"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-05

"Thank you for a job well done! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-05

"Work was performed in a timely manner and the promotion offer was an exceptional deal. Technician and Front Desk rep were informative and friendly. They took the time out to answer my questions. Would definitely recommended (already have) and go their again myself. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-04

"Great Customer Service Very Low Prices. I got the work done in a timely matter"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-04

"It was a good experience and the staff was very helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges