"Good, dependable, and reasonable car repair shop. As promised beat competitor quote by 10%. Will visit again and recommend to others."
"Best place for car repair in Xenia."
"My Wife not only got the oil change done on her van and a tire rotation, but Frank gave me an estimate on my BMW in less than 5 minutes! We will be back!"
"honest people and great service"
"Thank you, employees of Defiance Monro for you fast service."
"The estimate given was much to high and was told to come back if I found a lesser price and they would beat it."
"Nelson and Gordie are always there to take care of you."
"Excellent customer service. Was aw to accommodate my availabilty."
"Good shop with good guys, would recommend"
"I have taken my automobiles to Monro for many years and my father before that. I have always got good service."
"All work was performed with the utmost care , I was treated as a welcome guest and was offered explanations of all work performed "
"WE WERE IGNORED BY THE PERSON AT THE FRONT DESK AS HE TALKED ON THE PHONE WITH A CUSTOMER. WE WAITED FOR 5 MINUTES WITHOUT ANY ACKNOWLEDGEMENT WHATSOEVER, ALTHOUGH WE WERE FOUR FEET AWAY. WE LEFT THE STORE AS WE FELT THIS WAS THE WORST FIRST IMPRESSION WE COULD POSSIBLY RECEIVE AND WERE CONCERNED THAT ANY SERVICE RECEIVED WOULD BE ON PAR WITH RECEPTION. MY WIFE EVEN DUCKED DOWN TO COUNTER LEVEL TO MAKE EYE CONTACT, AND ASKED IF HE WOULD BE MUCH LONGER....STILL NO RESPONSE. WE FELT AS THOUGH WE WERE INVISIBLE."
"Great service, friendly and quick. With coupons, very cheap."
"Requested and paid for an oil change and tire rotation. I drove all the way home when I noticed that they did not rotate the tires. I had to drive all the way back there, and wasted time out of my day for their mistake.First they said that they did it, then when told that the tires were marked, they said they forgot. Who knows if they even changed the oil? SMH Go somewhere else..
"
"This shop did a good job with my state inspection. While they were a little late getting it done when they said they would, there shop had a huge volume of customers coming in and out, so I can cut them a break."