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Verified
5/5

2014-09-23

"Scott and Bill are really great to work with. They always treat me very good."

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Verified
5/5

2014-09-22

"Great service for an oil change! Timely completion and a good explanation of work that needed to be done, with a timeline for it all. "

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Verified
2/5

2014-09-20

"Did not do what the card said they would do "

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Verified
5/5

2014-09-19

"Set up appointment at a specific hour and they started to work on my car at this appointed hour.
Did everything I asked them to do and at a good price.
Came back a few days later to have my wheels torqued and did them instantly.
What else can you ask for.
Thanks guys!
Bill B
"

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Verified
5/5

2014-09-17

"Returning customer, they never fail to provide excellent customer service and care!"

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Verified
3/5

2014-09-17

"had my camshaft sensor fixed and still have check engine light on "

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Verified
4/5

2014-09-16

"The store manager was nice"

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Verified
5/5

2014-09-15

"Monro competently and quickly replaced brake rotors when they were discovered to be in worse condition than expected. They got me on the road and to work on time"

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Verified
1/5

2014-09-15

"Awful customer service and not happy with work either. Never had a worst experience in my life getting a radiator thrown at me by a manager. He went on a rampage cussing and swearing, throwing his work shirt. Got in our faces and kept wanting to fight us. Yet all this and shop manager doesn't offer us anything to make up for it. Apparently I'm just supposed to deal with and brush it off, ridiculous. Will never step foot in a Monroe Muffler shop again. If you want great customer service, go to Cole Muffler/Mavis. They are phenomenal and always take care of my family and I. Stay away from Monroe!!!"

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Verified
5/5

2014-09-13

"The very best place in Newburgh! Honesty, integrity, professionalism; no trying to get you to have a servvice you don't need you don't need...make an appt. and you will be in good shape. They are very busy. Great coupons and deals. Super mechanics who have sharp eyes for problems that other places may have missed,"

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Verified
5/5

2014-09-13

"Monroe in Sayre, PA takes pride in their customers! Then don't try & tell you something is wrong with your car to try and run up you bill to make more money off of you. We so far have been very pleased with their work on our vehicles!! Keep up your great reputation!"

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Verified
5/5

2014-09-12

"Great service, they got me in and out quickly!"

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Verified
5/5

2014-09-11

"Great service and friendly staff"

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Verified
5/5

2014-09-09

"Convenient and fast. I never have to wait! Always friendly and willing to explain. The prices are competitive."

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Verified
1/5

2014-09-08

"Never again. I went there for from brakes. The tech advised me the front brakes and rotors needed to be replaced. He said the rear brakes were fine. After getting my car back as soon as I pulled out something was wrong. I turned to down the first side street which was two blocks away and my tire fell off while driving. The tech failed to torque the lugs causing damage to my car and someone else. Monro isn't even man enough to admit they made a mistake. I have all the phone conversations recorded and they tried to tell me I must have gone to another shop after them. Stay away unless you want to experience what it's like to lose a wheel while driving "

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