"Ordered parts and was told for a couple weeks they would ship. Finally called to see when they would ship and was told waiting on more parts. I told them ship what they had and cancel what they didn't . Drove 3 hrs and paid Alot more for the parts they said wasn't there. When I got my parts I was missing a part they said was there and had a part they said wasn't that I drove 3 hrs for and paid more for. So now I'm out $150 for parts that was there but they said wasn't. And I'm still waiting on parts"
"Quick response and fast delivery "
"Everything fixed out, read policies (b4 checking box) came back, page blank. Had to enter info over. As for part, should be fine, we'll see."
"Ordered a few parts on Thursday and they didn’t even ship til like a week and a half later…. I’ll definitely be ordering from another source next time because of this… when I order parts a decent ship time so I can receive the parts to install on a vehicle that I need up and running… decent prices but would not recommend the wait time to ship it to ya!!!!!"
"First time user , piece of cake. "
"Genuine Parts. Feel Safe."
"I thought I bought a hood, but ended up being a trim piece. Both products named exactly the same. And no visual representation of said parts "
"Good price for my drive shaft"
"Website payment page is clunky. Places error text underneath the "Pay" button so you can't read it.
Person that answered the phone uninterested in resolving the problem as "Nothing we can do".
Paypal processed the transaction fine as a guest user. Your payment system is terrible. Maybe you like paying transaction feeds to Paypal."
"I am a senior and I had no problems using the site."
"Fast shipping. Parts fit as they should. Did exactly what they were meant to do."
"I baby my R/T and so I want quality parts at a good price but not cheap (if you know what I mean). The quality of the parts were the same as the original equipment and fit perfectly. The pricing was the best I found. The shipping via USPS concerned me (i.e., snail-mail, slow boat to China, etc.), but everything showed up in a reasonable time with no damage to the parts. Very good experience."
"Quick response and shipping."
"VERY fast service. Much appreciated"
"They need to get a tracking system that works!"