"Thank you ! Great seller, perfect transaction, item as described ."
"Inventory , fast shipping, good price, will be may go to for our Dodge Ram, Jeep renegade, Jeep Wrangler parts"
"Part fit perfectly, quick service"
"I really like how parts arability department answer my question really fast "
"We ordered a part we needed quick. I received an email several days later telling me they couldn’t match the billing & shipping to there files. (NO PHONE CALL) My billing & shipping are the same address! So they had to cancel the order, and I had to resubmit my order. I won’t receive the item until next week. "
"I’m disabled and will have to hire some body to pull battery and take to dealer. Dealer said they had several molar battery’s for my 2007 superbee with 6059 miles on her. UPDATE: Dealer put new battery in."
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"They had a part listed for sale on the website which I placed an order for only to be notified days later that it was discontinued. They didn’t even offer an alternative option in the form a of new part that superseded the old part. "
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"Didn’t get me order and was charged "
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"My ordered part was pending for weeks and to date has never been received. Not sure why I was asked to review something I never received. So I would NOT Recommend them. "
“We apologize for the inconvenience you've experienced with your order. It's understandable that you would find it odd to be asked for a review before receiving the part. We strive to provide timely shipping. Thank you for bringing this to our attention.”
"The hose that i bought is not original mopar."
“Thank you for your feedback. We strive to provide accurate and detailed product information on our website, including whether a part is an original Mopar part or an aftermarket alternative. If you received a part that was not as described, please contact our customer service team and we will do our best to resolve the issue. We apologize for any inconvenience this may have caused.”
"Wasted my time ordering a part online that they had no idea if they had or not,
Not very good at inventory control.00"
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"The title says it all...."
"fast and easy, but most important taking pay pal"
"3 small gaskets that maybe weigh an ounce or two if that cost $15.99 to ship. Unfortunately I really need these but DO BETTER! Especially when you spend over $50."
"I had ordered the same part through another site before I knew about yours and never received it. Thank you for getting the right parts to me fast. "
"Ordered wrong part. Unable to return."
“I'm sorry to hear about your experience with our return policy. For incorrect orders, we do have a return policy in place to ensure customer satisfaction. We apologize for any inconvenience this may have caused you.”
A rep from Moparpartsgiant.com, EmilyX, has responded:
“We apologize for the inconvenience. Our system flagged the order for potential fraud, which is why it was cancelled. We're working on improving our fraud detection system to avoid similar situations in the future. If you have any further questions, please feel free to contact us.”