ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.28/5
Customer service:
4.31/5
Return/Replacement policy:
5.00/5

5/5

2022-02-08

Cute!

"Easy process and delivered on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-08

Beautiful little plants

"Beautiful and healthy little plants, I'm very happy with this purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-08

This experience did not Succ

"I am very happy with my order of assorted plantar they arrrived quickly and were well protected. Now hoping they live! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-07

Hens and Chicks

"This was exactly what I ordered, showed up on time, just what I expected!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-02-05

Excellent experience!

"All around perfect experience, amazing plants that arrived in the box! Have been enjoying placing them around here and there!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-04

Excellent experience

"Expedient shipping. Happy, healthy plants! I loved my experience! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2022-02-04

Will find a different bulk seller

"This was my first - and likely last - order with Mountain Crest. I ordered more than 60 small potted plants in an order over $210. I asked Mountain Crest to replace 2 of the Haworthia because of browned tips that will still be apparent when these plants are needed in 2 weeks, and I provided photos. My request was promptly rejected by Customer Service. So now I know that I cannot count on this company to stand by their service assurances."


5/5

2022-02-03

Excellent plants!

"Love all the plants that I purchased. Delivery was really quick. Can't wait to purchase a few more and order two of the boxed sets for Birthday presents. Great company!!! Will highly recommend to a few of my friends and family.

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-02

I was skeptical about shipping to my cold zone in January, but with the heat pack they arrived in beautiful condition.

"Beautiful plants! Will order again."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

5/5

2022-02-02

Arrived quickly and healthy!

"I ordered some air plants and they arrived very quickly. They all looked extremely healthy and colorful. My surprise succulent looked amazing as well. I will continue to make purchases through Mountain Crest! The quality is always top-notch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-02-01

Great product at a great price. Fast delivery.

"Great experience but be careful when unpacking. I accidentally beheaded one succulent and pulled a few out of their containers just unpacking the paper shreds. They’re packed very well. Be careful unpacking!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-31

Love my order

"I ordered cuttings that were beautiful. I got more than 1 of most of them and I got more than I ordered so I was pleased. The 3 air plants were well protected too and very nice. I'll be ordering more, for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-31

love the mystery options and the extra succulent was very cute :)

"i ordered two mystery haworthia and they both arrived in great shape! packaged nicely and the freebie succulent is very cute :) will be ordering again soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-30

Very happy. 2 earlier orders from other sources were disappointing.

"The orders arrived well packed and potted. They were healthy looking and as described in the pictures. They are surely worth the money paid. I hope they remain reliable and consistent. Highly recommended. "


5/5

2022-01-30

Plants are terrific!

"I love the variety of plants included and they were all in perfect condition. Unfortunately the USPS worker can't read, apparently can read "this side up" because she left it upside down on my porch. It took a while to clean all the potting mix out of the crevices of the plants but in the end they're beautiful. "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process