"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"Website is very user friendly, lots of selections and prompt shipping. Site is regularly updated with new products. "
"My trade-in was upgraded by MPB and my lens purchase was in excellent condition as stated. Very satisfied."
“Thank you for the kind feedback. We're really happy to hear that you were pleased with the transaction outcome and that we were able to increase the quote price for you. We look forward to hearing from you in the future :) ”
"My buying experience was perfect. The product was as advertised. The price was very competitive and shipping was fast. I couldn’t ask for a better experience. My now go to store for used camera equipment."
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"This is a great company to do business with fair honest prices and great people ! "
“Thank you for the excellent feedback :) ”
"I have now purchased two used lenses through mpb.com and have traded in some used lenses of my own. Even though their offices are in NYC and I'm in the far west U.S.A. the transactions have gone smoothly and in an expedient manner. The gear I have purchased has been accurately describe, delivered in excellent condition and in a timely manner. Their pricing on both trade-in gear and used gear for purchase is reasonable. I fully intend to use them for my future photographic equipment needs and recommend them highly."
“Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :) ”
"Despite warnings that MPB shipping and handling would take a long time, I made a trade due to lower purchase price and better trade-in allowance. Communication was excellent, shipping was fast, and every phase of the process was a delight. I can't think of a way to improve my experience."
“Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :) ”
"I receive amazing customer service every time I either purchase or sell my gear on MPB! They are the best with pricing I’ve seen."
“Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :) ”
"The process was quite easy. I uploaded pictures of a few items that I had questions about and received a prompt response. I liked the offer, sent in the equipment, and received my payment in a couple of days. The entire process, from the time I first thought about selling my gear until I had money in hand was less than a week. I will definitely recommend MPB to my colleagues."
“Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"I seem to consistently circle back to MPB to buy/sell used gear. Prices are fair and i've never had an issue with sales or exchanges. Save the headache of other sites and try MPB."
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Great pro product (as described on website); competitive trade-in allowance, efficient process!"
“Thank you for the excellent feedback :) ”
"MPB was amazing to deal with! I sold equipment to multiple places, and they were, by far, the best communication throughout the entire process. I would sell my gear to them again."
“Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"I had a camera and lens to trade and wanted to get specific gear. The process was very easy to use and they actually increased the value of my trade-in when they received it. Definitely exceeded expectations. Turn around time was great. I am definitely happy with the experience and will be looking to them for future gear purchases."
“Thank you for the kind feedback. We're really happy to hear that you were pleased with the transaction outcome and that we were able to increase the quote price for you. We look forward to hearing from you in the future :) ”
"They typically charge significantly less than other used equipment sites for gear in equivalent condition. Also, the listing has photos of the actual item you’re considering buying, along with a “what’s in the box” list of what’s included with the item. This makes it a lot easier to make your buying decision with greater confidence. "
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"I was looking for a small camera to use as a webcam and I found the BEST price on MPB and the camera is flawless."
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Sent in my equipment and received a new to me lens. Quick, easy and very professional!"
“Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :) ”
A rep from mpb.com, amk006, has responded:
“Thank you for the excellent feedback, we're really glad to hear that you're pleased with our products and the service received. We will look forward to your next order :)”