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Verified
5/5

2014-03-31

"Mr Tire provides excellent maintenance services at very reasonable prices. Overall the best value for an oil change and tire rotation that I have come across in this area. The staff at the Gambrills/Crofton MD location is friendly and efficient."

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Verified
3/5

2014-03-30

"I went to the Tread Quarters in Pembroke. I was able to get in and out in probably an hour or so. I went because I had a 20% off coupon but when I got there the manager told me I could not use it because I had an Audi and then they charged me an additional $10 misc fee and could not explain it. Also, when I got home I noticed that one of the settings was still out of spec. "

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Verified
5/5

2014-03-29

"A friendly and clean operation and shop. Everyone was most helpful. We felt safe being serviced by this shop and will return again. "

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Verified
1/5

2014-03-29

"Wow. I had been coming to Mr. Tire for years, but this experience was my last. I went there to have my brakes replaced as a preventative measure, as I had done a couple years before. The inexperienced representative that called on the phone after they took a look at my car attempted to sell a number of expensive items that were not necessary. When I asked detailed questions about why I might need to have this extra work done, there was no rational explanation. I would rather pay more for experienced mechanics who address only the work that really needs to be done. I will miss the old Mr. Tire."

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Verified
5/5

2014-03-26

"The manager, Jason Dennis, was very professional and went out of his way to ensure my vehicle was completed before the the time promised. He even provided a follow up phone call to check that I was completely satisfied. Exceptional Service! Thank you Mr. Tire. "

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Verified
5/5

2014-03-26

"I EXPERINCED EXCELLENT CUSTOMER SERVICE,,,,!!!"

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Verified
5/5

2014-03-25

"Very friendly, honest and direct, and makes sure the job gets done in an outstandingly fast amount of time! Very pleased with this location. "

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Verified
5/5

2014-03-25

"Easy to access and find prices on tires, etc. Highly recommend MrTire.com!!"

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Verified
5/5

2014-03-25

"Mark the asst mgr, talked to me about my issue, in plain English and not over my head. Didn't try to sell me something I didn't need."

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Verified
3/5

2014-03-24

"Fairly good place to get an oil change and a tire rotation especially if you have a coupon. I've never bought tires or had major service done here so I can't comment on that. Only negative comments was once I was overcharged on some service work(mount,balance,and a flat repair) and they also failed to rotate my tires(coupon for a free rotation)and never mentioned it during their lengthy post explanation of the condition of the tires,brakes,ect. The reason I knew they did not do the rotation was because I had marked the tires wit chalk before arrival. When this was pointed out the techs looked at each other and stammered they didn't know I wanted them rotated.They did offer to rotate them but I had already waited an hour for my oil change and had to leave. "

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Verified
5/5

2014-03-24

"it's a good experience. Nice shop....."

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Verified
5/5

2014-03-23

"I actually have visited and received service as another location in Columbia. I was not thrilled with their service. I was quite satisfied by the customer service received at this location #721."

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Verified
5/5

2014-03-21

"fast and friendly staff very helpful. will go back again"

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Verified
5/5

2014-03-20

"The work performed on my car was awesome! Not only did they find out what was going on, but also showed me exactly where the problems were occurring. The staff was professional, friendly, and courteous. The work was performed according to the estimate and delivered as promised with no hidden charges."

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Verified
1/5

2014-03-18

"They don't charge what they quote when you pick up your car. You have to call the next day to straighten it out. Then you have to wait several weeks for a refund. They screw up and you wait. They should be able to process a refund immediately on site. They can take your money no problem."

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