"When I moved to Ohio, I tried a couple of places. After my first visit to the Mr. Tire on West Bridge Street in Dublin, Ohio, I knew that this would become my home spot for car needs.They are honest, keep me informed, provide timely services, and most of all treat me with respect. Great customer service."
"This place will rip you off at every turn for as much as they can. Then they wont offer a real explanation of anything after the break stuff."
"Always receive great service from Mr. Tire - Phoenixville. Bill is always accommodating and explains car issues to me in a simplistic way that I can understand. Prices seem fair as well. Will continue to take my vehicle to Mr. Tire.
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"Always honest and fast service! Love that location. "
"I was greeted with enthusiasm and a fun young lady at the counter. I didn't mind sitting and waiting and they did a great job explaining what my needs are for future repairs. Love the experience"
"I initially visited the Mr Tire store by me to have a slow leak in a tire repaired. As part of their normal service they perform a safety or health check of your vehicle. They checked the brakes, fluid levels, etc. Lucky for me they did or I probably wouldn't noticed the coolant leak I had at the thermostat housing. From the dried up coolant on the engine it had been leaking for a while. They advised me of the problem and proceeded to repair the failing thermostat and seal in a very timely manner."
"Great shop. had me in and out in under 1 hour. some places want to keep your car all dam day and sometimes even the following day too. see john he's the best "
"I appreciated the good service and athe courtesy, and it took lees time than expected."
"Prompt, curteous service. Price competitive."
"The other day I had a very unusual experience at Mr.Tire So I reached out for assistance and amazing to say it occurred in less than 24 hours, many thanks to the awesome regional manager and Kim T. for their great customer service skills. The issue was resolved extremely fast and I am more than happy to say that my experience at the site has totally changed. Everyone makes mistakes and it is great when a company takes the proper steps in fixing those mistakes like Mr. Tire did, thanks you all for resolving this issue."
"As always Rob and his crew have gone above and beyond good customer service to great customer service. He diagnosed and fixed our problem in a very short manner of time and made my wallet very happy. Rob and crew have again set a standard of customer service that is second to none."
"I have used the store in Laurel, MD, twice now and it has been excellent service both times. I am switching from NTB to Mr. Tire."
"The price was reasonable for my oil change & tire rotation. At the end I received a detailed estimate of the repairs that are needed to my vehicle. The net amount and labor does not add up to the total amounts listed which is significantly higher. The only totals that were correct were for the tires and discounts given. My repairs actually estimate to amount $1176 and the amount estimated is about $2001. Note no totals are given for the estimate I had to add them up (saavy professional accountant). However total was given on invoice for oil change. This makes me feel unsettled...I will speak to rep and/or manager about this if I decide to get my repairs done there..."
"Don and Rick at Mr. Tire Auto Service #775 provide the best customer service that I have ever received. They are professional, knowledgeable, and efficient. What makes them rise above and beyond is their warm and friendly manner. I always leave there with a smile on my face, all of my questions answered in a way in which I understand, and completely confident that my car is in the best hands possible."
"Being in the retail business for 40+ years , my expectation of good customer service is a very high bar. This is the first time in those 40+ years that I fell compelled to write a letter of recommendation. Steve demeanor is outstanding only to be matched by his integrity, honestly, accountability and commitment to the task.
i would highly recommend Steve and his shop personnel to my neighbor and friends , as weel as, he has earnd the loyalty and future support on my family
Simply Stated : SUPERIOR CUSTOMER SERVICE
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