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Verified
5/5

2016-12-30

Amazing Customer Service

"I have brought my car to Mr. Tire in Pasadena for years. You can't beat the customer service, knowledge employees have and excellent pricing. The staff builds a great rapport with customers and you feel like you're being taken care of."

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Verified
4/5

2016-12-29

To Mr. Tire or Not to Mr. Tire

"Great fast service. Didn't wait too long for my tires."

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Verified
1/5

2016-12-29

Never Again!!

"I bought a set of "60,000 mile" tires. They were down to the wear bars after only 32,000. I ALWAYS religiously maintain my tires since I drive 150-200 miles a day, 6 days a week. Took the truck in to show them and see what could be done under warranty. Got the run around BIG TIME. First they tried to say "well you didn't maintain them". Told them I have all receipts showing rotations. Then I get BS about "well my Tech says you have a lot of looseness in your suspension, and that messed up the tires. So there's no warranty". REALLY?!?
1) Then why did Mr. Tire techs miss this "looseness" on previous visits for oil change/rotations?
2) Why did 2 other independent shops find nothing wrong AND the truck passed a State Safety Inspection?
I have been a loyal customer for years. No more!
"

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Verified
5/5

2016-12-29

Service with a smile

"As always I was greeted by the staff by name and with a smile. Great service in a reasonable time and for a fair price. "

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Verified
5/5

2016-12-28

Been to the rest now try the Best

"I just love Mr. Tire. I am very comfortable with the staff working on my car and all the recommendation they may have. I want my truck to always run like new. I cant afford Dealer prices so I go to the next best place. MR. TiRE!!"

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Verified
5/5

2016-12-28

Awesome!

"Very friendly and accommodating managers. Will continue to use the shop for all of my car needs."

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Verified
5/5

2016-12-28

Magnificent service!!

"We have always received excellent, friendly service from Mr. Tire! We wouldn't go anywhere else for tires for our cars. Do yourself a favor and try them out!! Ask for Melvin Cash at the Morgan Street store or Ray and Matt at the Chapel Hill Blvd. store in Durham!"

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Verified
5/5

2016-12-27

Quick reliable service.

"Mr Tire always has availability with the hours and appts. Service is fast and reliable. "

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Verified
5/5

2016-12-23

Get your own Mr. Tire!

"My Mr. Tire shop is terrific! I won't suffer fools. They don't treat me like a fool. They do not try to sell me services that I don't need. They DO try to save me some money when I do require their service. I hesitate to report this because I don't want them to become too busy. Appointments are currently pretty easy to get and my time-slot is honored."

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Verified
5/5

2016-12-22

Rob is the man!

"Every time I go into Mr. Tire in Pasadena I'm greeted by Rob's smiling face, by name! I work in customer service and its always nice to go somewhere and get great service.

He always tells me what my car needs and not just try to sell me things.

Keep up the great work!
"

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Verified
2/5

2016-12-22

Damaged first set of tires.

"Bought a set of 4 Kelly tires and they turned out to be defective. Had to buy a replacement set for more money. 3 Trips to the store and the new set is fine."

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Verified
5/5

2016-12-22

Trusted and reliable service

"I've been a customer for many years. They earned my trust with great work and service. Great communication and not trying to oversell. They've proven to be honest and competitive in their pricing. I have 3 vehicles and I take all of them to Mr. Tire for maintenance, and will continue to do so. The staff is also very friendly and courteous. "

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Verified
5/5

2016-12-22

GREAT SERVICE

"Fast service got the tires put on my car fast would come back for more service on my car"

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Verified
5/5

2016-12-22

Great Service!!

" I can only say great things about the service at mr tire auto service centers. They do great work at great prices and don't try to rip you off,which I have had to deal with in the past at other auto service centers.They have a very honest staff who run great specials when they can.I highly recommend the mr.tire team!!"

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Verified
5/5

2016-12-22

Great Service

"Always fast, friendly service."

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