ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-13

Get 1 tire 2 tires or 4 tire but get them from mr Tire.

"Some of the best employees and the highest quality of work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-13

very helpful and understanding

"had to leave my daughters car there while we decided if we were going to have frame fixed .finally we had it towed to the junk yard They were really great about everything !!! didnt charge us a thing for all the time we left it there . never had a bad experience with this crew"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-10

A good tire buying experience

"I needed 4 new tires and when I compared prices they were the best. Also, their customer service was great on the phone when I called and in person. I had an appointment at the Mr. Tire in Moorestown, NJ and they took me on time (ahead of walk-ins). I appreciated that they valued my time. This is the 2nd set of tires I have purchased from Mr. Tire and I've also had work done there on my brakes and would definitely recommend. Location is great too because you can walk across the parking lot to the mall while you wait :) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-08

customer service at its finest

"knowledge and experience of job was very evident when speaking to manager. VERY friendly and kept me informed of status of work being done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-07

All lined up

"Went in to Mr. tire of Pasadena for an alignment after I modified the suspension on my BMW 330ci. I called them before I made the trip. I was treated on the phone by a friendly sales person. This gentleman started off by asking my name, instantly making my experience more personable. The told me there was enough time and a technician available. This surprised me especially on a Saturday. After getting a quick quote, I drove over to the shop. I was promptly greeted when I walked in and and we discussed my needs. The best part of the experience was their confidence in being able to get me taken care of despite the modification to the car--which may shops would have easily dismissed. They took the car in and quickly dialed in the suspension components. They also did a quick inspection and informed me of some things to keep an eye on. Overall extremely satisfied and will most definitely return for future service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-04

As always, fantastic Service

"Mr. Tire always does a great job on my car. Most recently, I had to replace a few parts and get an inspection. Everything was done very professionally and I'm very happy with the service. Not too expensive either! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-03

quick service and helpful information provided

"Quick "while you wait" service and helpful information provided about tires, hubcaps, and brakes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-02

The three R's are prime examples of spectacular customer service!

" The :catchy title" is because of the 3 gentlemen that took care of both my wife and I during my visit. Rob, the sales manager, Richard ( the front desk and the mechanic (Who's first name starts with an R as well) were professional and courteous. No one wants to pay a ton for new tires, but I thought the price was reasonable. (Better than the club around the corner) I put in an appointment the night before and Rob was able to fit me in by 12PM the next day. The car was in and out in 1.5 hours, exactly as expected and told.
In fact my biggest complaint about other shops is that while I am waiting for an oil change, the car does not go on the lift for 45 minutes. My car was immediately on the lift for tires. I was well educated about the wear on my braking system and alignment. In fact, my wife had just received tires from the same store and Rob took care of a previous issue with out delay. I was very satisfied with the work, service and product. We will consider returning for brakes in the future. Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-01-02

Great Servie

"Provided great service for a low price. Also got done in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-02

Excellent service

"Everything was great. Quick service. Best deals around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-02

Patched tire

"The gentleman at the desk took care of my tire himself. He was shorthanded that day. I definitely need a new tire very shortly but he plugged the tire for me to hold me over. I appreciated that"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-01

2nd To NONE Service

"The Mr Tire location at 7224 Ritchie Hwy Glen Burnie, MD 21061 is head home shoulders above the rest of the competition when it comes to their front Counter staff being honest & very informative & stretches all the way back to their service bays & their techs & mechanics!! Very professional & beautiful girl up front as well as their prompt & very professional mechanic that worked on my suv definitely deserves my time to write this! They were ALL very good!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-30

excellent service

"we brought in two cars my wife and mine for an oil change service. They were great, go us out pretty quick for 2 cars. They were professional and personable "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-30

Great Service

"I needed to have some minor work done on my car. The whole team was friendly, helpful and informative. They took the time to explain the work that was done and educate me of any problems they ran came across. I will be going back again soon to have some other work done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-30

Tire fix

"I called at 0730 to see if they could fix my tire. The women who answered the phone was polite and pleasant. She told me they cold take me right away. I arrived a short while later and was greeted immediately. They gave me an estimated cost and were polite. They told me how long it would take and they would call me. About an hour later I received a call letting me know that my car was fixed. I arrived at the shop and again was greeted right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A