"I could not be happier with this store. Ryan, the manager, has made every visit as comfortable and quick as possible, his advice is always honest and in our best interest and he has even helped us by dropping us off at the local diner while we waited for our car because our kids were hungry! It's hard to find places that truly put customer service first anymore, this is one of those! "
"I was very pleased with the performance done on my car and it was done in a timely manner. I highly recommend Mr.Tire that is definitely the place to be!!!"
"I was very pleased that Mr. Tire got back to me quickly with a diagnosis of my car's problems. All repairs were then done in a timely manner."
"The employees at this location checked everything. I knew my brakes were very bad. While replacing my brakes and rotors they found that one of my caliper was bad as well. They called me and explained how bad it was and recommended that it be replaced as well. When I got there to pick up my car I was shown the part and explained what they found while changing my brakes and rotors. I am very satisfied with the service I received and will definitely return there to have any service I need done on my vehicle."
"A NICE FRIENDLY STORE. YOU CAN GET YOUR CAR REPAIRED VERY FAST."
"The work was done well and in a timely fashion. No complaints. The only issue i had was that one of the technicians seemed to get a little upset with me near the end and i felt it was his fault. No matter; it happens. I would return. "
"Hello All, This is my story - Today I visited MrTire's Raritan, NJ facility at 8:40am for a 9am appointment to get tire rotation done with free tire rotation coupon.
My car was taken in around 9:20 and was not returned until 10:52am. After keeping the car for such a long time I was told they cannot rotate tires as the front tires are worn out. Really ?? It took 2hrs to come to that conclusion ?!? I was there only for tire rotation, I had never asked for anything else to be done with car including inspection, which was given as a reason for wasting my time. Whole time the car was inside, I never saw it being lifted up or even front hood being opened, rather a mechanic was fumbling through things inside the car through passenger door on the other side away from direct view. After wasting my 2hrs. they came up with laundry list of items including oil change which would cost me around $600. I had recently done the oil change with not too many miles driven after that. My dash board clearly showed 40% oil life remaining. They kept insisting I should do the oil change and tire replacement immediately. Yeah right!!
After they declined to rotate tires by stating above reason, they made a note on the receipt saying customer declined tire rotation(Seriously?!?) and also got my signature on the paper. Fair business practice ?!? I don't think so. Question naturally arises- Are free coupons on website simply a trap to get customers to the business and exploit them ? If customer doesn't agree to perform any paid service, simply not work on the free coupon ? Such a shame!! I don't think I will have nice things to talk about Mr. Tire over online forums and certainly never recommend it to any of my family and friends. "
"I have been there twice for tires and both times I have had excellent service. The team is very knowledgeable about cars. I work on cars myself and still learned some stuff from them. They have competitive prices and excellent service. Nice people to deal with."
"Very good experience. I dealt with David, he was very honest and upfront. Gave me worst and best case scenario and surprisingly enough it didn't turn out to be the worst case. The wait was within the estimated time frame and the waiting room and ladies room were both clean. I will definitely go back."
"I needed a new muffler and got a price from Ray at Mr. Tire and one from Midas. Well the price from Midas was more than double from Mr. Tire. Seeing I have had work done at Mr. Tire before it was a no brainer to have Ray at Mr. Tire install a new muffler. They completed the removal and installation of the new muffler in less than two hours. Great service and a great value. Mr. Tire always has the best service and pricing so there is no worries about being over charged. Also Great Customer service. I highly recommend anyone looking to work done on their vehicle to go to Mr. Tire."
"I had my vehicle inspected by efficient and courteous mechanics at Mr. Tire in Ithaca, NY. The inspection was performed on time, and the vehicle was returned to me in an appreciated short amount of time. A service rep then went over maintenance issues/scheduling with me, which I also appreciated. I'll definitely return. A job well done and handled professionally. The waiting area was comfortable, and there was a decent supply of magazine as well as a TV. Also a clean restroom."
"Poor attitude from store manager."
"Recently took my feature wife"s car in for a check up and was informed what needed to be done and what could wait. The service was fast and complete,very professional will recommend to family and friends, Good attitude and felt safer driving away "
"My experience at the Watertown,NY location was awesome. Brad Pawlowski who took care of me was super nice and very helpful. He helped assist myself and my dad who came with me in choosing the correct tire for my car and at the rite price. I could not have been happier with the service and the care that I recieved. I would recommend this auto care center to any of my family or friends. "
"Took my car there for inspection and was taken care of almost immediately. Great!
They said I needed two different parts replaced totaling $500+
I immediately took my car to another shop and mentioned those repairs that Mr tire said I needed and they specifically looked for those and still passed me.
This place is a giant ripoff. "