"On my visit to Mr. Tire for service on my car, I was given the best customer service ever! Both the manager of the shop and the customer service representative that helped me, were extremely helpful, knowledgeable and friendly. They reviewed what needed to be done to my car and gave me the best deal possible. My car was fixed quickly and expertly! I will definitely bring my car back here for service in the future. I will also recommend this Mr. Tire service shop to others! Thank you so much!"
"Store manager did not pressure me for unnecessary work. His tire recommendation was spot on and they were ordered and mounted in 24 hours! He came in $200 less than Carmax service and $500 less than the dealership quote!
I will use them for all my needs going forward. Mark has a customer for life!"
"For once i felt like I was cared about in customer service. I had 50 minutes for lunch and Mr. Tire had me back to work before my lunch was over due to a flat tire. This could have taken longer, but they found a way to get me in and out without disturbing their schedule. The service was just as pleasant, with a smile and very friendly. This location will now be my Mr. Tire!"
"Excellent ,knowledgeable, and friendly service. Done correctly the first time. I would send everyone with any issues here. These men replaced struts springs etc as well as 2 tires and I had an alignment all done in just a few hours. The mgr was very respectful and did his best to help minimize the cost of the entire job. I am very grateful that there are still employees out here that truly care about their customers. Thank you Mr. Tire for hiring good men and women I am sure. ???? Lincoln way store in Massillon,Ohio "
"Stephen Varkonda was the most helpful and honest person I have ever met at an auto service center. "
"I am a serious cynic and doubt everything about a retailer until proven otherwise. I visited this store with a serious set of screaming brakes. They had the parts in stock and said they could complete the work the same day but the price seemed a little high. The corporate web site lists a price match guarantee so I got a quote for the same work from a competitor and took it back to them. They asked several questions about individual line items in the quote and I THOUGHT they were not going to honor it but they did, to the penny. I have only had the vehicle back for about an hour but it seems to be in fine condition with the new brakes and rotors that were installed. Barring any unforeseen events, I am very pleased with the work and the very good rapport of the staff."
"Took my car in for a tire rotation and manager noted that the driber side swing arm and ball bearing needed to be replaced. Manager even took me into the back to show me exactly what was wrong. He quoted me a very competitive price, so I returned 2 weeks later to have my car repaired. I was able to find coupons onbthiwr website to lower the price even more. The guys there were very courteous and the car was done on time. Will definalty bring my vehicle back from if/when needed."
"It is great to know that company's still believe in building relationships and loving people. Love this place. "
"THE EXCEPTIONAL PERSONAL CARE I RECEIVED FROM THE MOMENT I WALKED IN THE DOOR AT "MR TIRE" I DISCOVERED WHAT CAN NOT BE FOUND ANYWHERE THESE DAYS! MY EXPERIENCE WAS LIKE I STEPPED BACK IN TIME 40 YEARS WHEN PEOPLE CARED FOR ONE ANOTHER, AND THAT IS SO VALUABLE THAT I WILL NEVER GO ANYWHERE ELSE. AND I AIM TO SEND EVERYONE I RUN INTO TO MR. TIRE. I WAS GIVEN THE BEST CARE AND COMMUNICATION I HAVE FOUND IN MANY YEARS OF DEALING WITH AUTO SERVICE. IT IS SO NICE TO KNOW I CAN TRUST THE HONESTY THAT WAS GIVEN TO ME AND ALWAYS WITH AN UP BEAT ATTITUDE FROM EVERYONE THERE! NO DEALERSHIP RIP OFF PRICE SCAMMING, JUST PURE: "WE HELP YOU THE BEST WAY POSSIBLE". MR. TIRE GOES WAY BEYOND EXPECTATION iN HELPING PEOPLE, AND THAT KIND OF QUALITY NO ONE CAN COMPARE TO!
I RECOMMEND PEOPLE NEVER OPEN A PHONE BOOK TO FIND SERVICE. JUST GO TO "MR. TIRE" AND KNOW YOU ARE IN THE BEST HANDS AVAILABLE TODAY.
I MICHAEL ZAENGLEIN ADVISE YOU TO PRINT AND POST THIS EVERYWHERE POSSABLE AS IT IS ThE ABSOLUTE TRUTH THAT SHOULD BE SHARED. THANK YOU SO MUCH FOR UNEQUALED HONESTY!"
"On a weekday morning the shop was not busy and did my oil change promptly. The total price was a bit more than I expected, but I had not asked first for details."
"I was in for a tire rotation and various checks, and was finished within 45 minutes."
"My car did not pass inspection. Instead of calling to find a part, quote a price and give me an estimate of when the work would be completed I was told to pay for the failed inspection. Not only did the manager take away money that would clearly go to his mechanic, he let me leave with a major safety issue on the car which could have caused the tire to fall off and the suspension to be at risk. I had to ask him to call for the part. He quoted me a price but did not write anything down himself. I asked him if any coupons applied that were on-line and he told me I could look those up myself. "
"Rick L. is some one we trust who does not try to sell us anything we don't need and who answers our questions with out making us feel stupid for having asked."
"First, no one from Mr. Tire solicited me to write any reviews, although when I called back to express my complete satisfaction they did direct me to the previous survey. This was only after I expressed my intention of going to Yelp and detailing my wonderful experience there. Joe and Dan at the #753 East Joppa Rd. store were the epitome of professionalism and competence! They worked with me to make sure I was in a safe vehicle when I left and never once seemed frustrated or impatient when I bombarded them with questions regarding my new tires, alignment, brakes, et cetera. I will DEFINITELY be back and will DEFINITELY be recommending them to anyone I know that needs work done. THANKS GUYS! "
"I went to Mr. Tire for the first time. Highly satisfied with reasonable charges and excellent customer service!"