"WHEN THE SERVICE TEAM DISCOVERED THE 4 TIRES I HAD CHOSEN WERE OLD, EVEN THOUGH THEY'D BEEN SENT TO THEIR STORE AS NEW, THEY PROMPTLY LET ME KNOW.
THEY EXPLAINED SINCE THEY DID NOT MEET THEIR SAFETY AND QUALITY STANDARDS THEY WOULD NOT PUT THEM ON MY SUV.
EVEN THOUGH I WOULD NOT HAVE KNOWN OLD FROM NEW, THEY TOOK THE TIME TO CHECK KEEPING ME & MY FAMILY SAFE.
WHEN I WAS ON MY WAY WITH BETTER TIRES AT THE SAME COST PLUS ON TIME, I REALIZED I'D MADE A GREAT CHOICE WITH MR TIRE.
THANK YOU CAMDEN SERVICE TEAM YOU WENT ABOVE AND BEYOND!! "
"Experienced a blow out of a rear tire, on a busy highway, for the first time in my life! An officer changed the tire for me and recommended MR TIRE. What a great company! Made my bad tire experience not too hard to take!
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"Don Howley is the best, most thorough mechanic I have met. He has repaired my vehicles for 20 years. His honesty is above reproach."
"This is the best shop around. They know how to fix your car, truck, or high end vehicles. They tell you upfront what the estimated repair cost will be and what happened to cause the problem. Fast and just a GREAT experience!! I have an older jeep, (1998), I go regularly. "
"My time at Mr.Tire over the past week was positive and well spent! My car was in dire need of an oil change and with all the snow approaching I thought what a perfect time to get it done! Everyone else must have had the same idea as the folks at Mr.Tire were very busy! However, this did not stop them from providing me with great service. They even let me know my front two tires were in bad shape and my battery needed scrubbed. At the time I didn't have the money for the tires but appreciated the gesture! Hope to be returning soon."
"The Ashburn location is very shady. They lied about the amount of time to take to do a simple repair. I did the work myself in twenty minutes and they said the work required a special tool. No special tool need ????"
"Normally I am not the review type. I had stopped at another tire place prior to Mr Tire and the woman at the counter was incredibly rude. At Mr. Tire it was the exact opposite. The gentleman at the counter was one of the nicest people I've ever dealt with. The service was top notch, but the customer service was second to none. "
"Absolute best service I have ever received. Both the tech and the manager went above and beyond to help me. They made me feel so much better about a bad situation and treated me like I was the only customer out there. They gained a customer for life after that scary rainy night that was taken care of by Mr. Tire! "
"Mr. Tire offers the best price around. Their lobby is clean and comfortable. The associates are friendly and knowledgeable. Every time they have repaired my vehicle its been done well. I've had flushes, oil changes, minor and major issues repairs and even purchased new tires from them and I haven't once been disappointed."
"Got a RF wheel bearing, front brakes, 4 wheel alignment and a RF tire on my car. Tire was a Goodyear Assurance tire, not a cheap tire to say the least. 3 months later the RF tire blows out. Inside of tire was worn down to the metal from the inside edge toward the middle for about 2 inches. Rest of the tire looked new, which it was as it only had 7,500 miles on it. There was a noise coming from the RF which I knew was the wheel bearing they replaced. Mr. Tire said the wheel bearing was fine, no play or movement in it and alignment was within specs and blamed improper tire pressure as the reason for the blow out.
Now, 6 months and 16,000 miles later I'm replacing the front brakes and RF wheel bearing again, not at a Mr. Tire as they wouldn't stand behind their work. I wouldn't even give them 1 star but had to in order to write this review."
"Came in for a flat repair, left with 4 new tires. Luckily, no sales pressure was applied. I simply asked to see for myself the wear indicators on the tires and was convinced that it was time to get a new set of tires. Happy with the service because they gave me an additional discount based on my military affiliation. Lastly, they inquired about major maintenance recommended in the manufacturer's schedule to ensure that I paid proper attention to these other aspects of car care. I would go back for tire service but would still take my car to the dealer for other services. I compared prices the day after and pleasantly discovered that a national competitor would of charged me more overall even though the price of each tire was cheaper. Waiting room had all of the essentials including comfortable chairs, coffee, TV and restroom. No vending machines, but plenty of food establishments within walking distance. Comforted by the fact that any other associated tire store can simply call back here to get my warranty information if needed. For me, paperwork is never available when I truly need it."
"The best customer service in a long time...John really makes you enjoy having your vehicle serviced at Mr.Tire in Bridgeville. "
"Went for transmission fluid flush and power steering flush for 2 cars. The fluid didn't look right so I went back to them. They mentioned they will do it for me. Thanks Mr Tires"
"In and out on a Sunday w/minimal wait time. Good price, will come again."
"These guys always get me in and out. Provide excellent customer service and never pressure me to buy anything that isn't needed. I don't get hassled. This keeps me going there every time. Prices are comparable or even better than other places. "