ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-12-08

"The rose came in less then a week and it looks amazing. My gf is def going to love it. I can buy her one at a time until i finally get her a dozen. A flower that will last forever, girls love that idea."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-08

"Product arrived earlier than I anticipated and works very well. I am very satisfied with Mwave.com and my purchase. On top of the timely service, they had an unbeatable price. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-12-08

"Mwave did an awesome job by delivering my order on the East coast 2 days after I ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-08

"I have yet to try out the product, but it appears to be in great condition, the price was excellent, and browsing the website went smoothly. I enjoyed the free shipping that was available.

The checkout process was hassle-free. I found what I wanted, went through check out, and paid for it. I didn't receive any calls requesting add-ons to the order pressuring me to increase my bill, which was nice.

I would highly recommend this site for future purchases and will definitely be returning for more deals.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-08

"fast shipping, item arrived in good shape. Smooth and easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-08

"I have purchased a GBMH221 device made by IOGEAR. I have spent two days working with IOGEAR to identify why it doesn't work. We found that it's defective, So, I've called for a refund and customer service didn't resolved to my satisfaction reasonably initially due to the policy of requiring customer for paying the shipping fee to ship back defective item.

Fortunately, Raquel in the customer service stepped in afterwards and did her best to resolve this issue to my satisfaction. It's great to see that Mwave does value her customers and is willing to do her best to show her good business integrity and provide great customer service comparable to other reputable online stores.

It is very important for an online shopper to get an assurance like this to visit the store frequently with great confidence. That's the right way to go, Mwave!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-08

"Delivery on time and on schedule. I will definitely shop at Mwave more in the holidays season."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-08

"Item received as ordered, works great so far! I still need to get the rebate, but that's from Asus so it shouldn't affect my review of MWave's service. I saw the item (a wireless router / print server / usb hard drive extender) on Dealnews' Black Friday app... never shopped here before. Will certainly keep them in mind next time I buy something online that they carry. The price was phenomenal (assuming I get the rebate--and still ok if I don't. You know how rebates go).

Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"Mwave has always been my favorite site for purchasing PC components, and Mwave once more did an outstanding job with my order. Prompt shipment, no damage to the product, excellent packaging... Need I say more? Thank you, Mwave. -Stephen"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"mwave's website was very easy to use. The item I purchased arrived within the amount of shipping time advertised and with no damage."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"Product was as described and was delivered prior to expected date. Great company to do business with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"Excellent svc, pleased with the product, delivered on time. Will definitely shop here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"I've made several purchases from Mwave.com over the past year. All without problems. Prices were good, shipping was fast, and the products all worked. Mwave is excellent with communication thoughout the purchase/shipping process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-06

"I ordered the IOGEAR GBMH221 Bluetooth Audio Transport Headset from Mwave.com. The ordering process was easy and secure I believe. It took about one week to get it delivered, but the shipping was free, so I have no complain about it. In addition, from this order I earned $1 gift coupon which I can use next time when I shop at Mwave.com. I'm happy with it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-06

"Mwave held back my order and asked that I call them to confirmed it. I found that I had ordered two of the same thing. There are too many stores that wouldn't do that. In my book, Mwave has earned a top rating from me. The package was delivered well packaged in a timely matter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A