ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

3/5

2011-12-02

"This is a gift, I will know on or after December 25. Shipping was a concern for me though. The unit should have been packed in another box(second box). The tab to open the box was not taped and so the box was partially open. There was also some damage to the box and I won't be able to tell if the unit is damaged, or even working. This is a Christmas gift."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-02

"Great customer service, I was extremely happy with my purchase!!! i will definitely buy from here in the future!!! Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-12-02

"Great experience to shop with. Fast service and product was as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-12-02

"I needed a refund for an extremely defective product (wireless keyboard; batteries exploded in transit; the 'wireless keyboard' would only work within 9 inches of receiver with new batteries).

I contacted the company 3 times via their message service and once with their 'online chat' to no avail; no one ever replied over the course of 2 weeks.

I'm going to work through Paypal to try to get my money back.

Very displeased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2011-12-02

"It is a pleasure to shop on this site. Satisfaction in every sense of the word is guarantee; whether is it is about the product quality, whether it is about the price, whether it is about the service: it is a win win situation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-12-02

"Product was as described, deliv ered on time, and at a great savings for this refurbished TV."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-01

"Product arrived and was exactly as expected. I would do business with Mwave.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-01

"Item arrived on time, intact. No complaints."


4/5

2011-12-01

"Ordered two 100-pack DVD's on a spindle. One was fine, the other broke during shipment. Could have been packaged a bit better. A little glue fixed the broken spindle, and a bit of compressed air to blow the dust off of each of 100 DVD's. So far the DVD's work fine. Shipment was very fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-30

"I was very satisfied with my purchases. My tv came on time and in a box very firmly packed for protection during shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-30

"When i shop at MWAVE i feel confident knowing my purchase is guaranteed to meet my expectation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-11-30

"My experience was fine. Received product quickly as ordered. "


5/5

2011-11-30

"completely awesome from taking the order and having it out and delivered to me in 48hours to the product being exactly what i ordered and working better than any before. "


5/5

2011-11-30

"Based on my single Mwave.com procurement experience, their customer service was most helpful and cordial in answering all of my questions and warrantee concerns in the purchase of a high dollar refurbished comuter product. This in-its-self being unique in the e-procurement world, when coupled with their prompt delivery of the (as advertised) product, I can only rate Mwave.com a recommended first-class e-merchant for any future e-procurements."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

2/5

2011-11-30

"Takes too long to deliver. I have not received my order yet after 7 days."