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5/5

2003-08-08

"Excellent! Ordered friday evening, delivered next wednesday. In between updates about the order status, no telephone hassle. "

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy

5/5

2003-08-07

"Very prompt shipping. Everything exactly as ordered. Just what you want internet shopping to be. Definitely willing to order from them again."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-07

"Web site was a bit confusing as to shipping options and timing, but the execution was flawless and exactly as ordered and fast delivery at a fair rate. Also, the host computer kept responding with a 404 that needed refreshing to get the correct screen -- web hosting needs some work."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-06

"Service and merchandise came through exactly as advertised. Five star service to be sure. Although MyDigitalDiscount was previously unknown to me, would happily recommend them AND order from them again. Thank-you, Lars_from_Mars"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-08-05

"Excellent response. Order was shipped 2nd day air at no extra charge. One of the best on-line purchases I have ever made."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

2/5

2003-08-05

"I couldn't place an order because when I pressed the change billing address to shipping address I got a page not found message. So I gave up.

I ordered by phone and everything went fine after that. Prompt delivery of 20GB X-Drive. Too bad their web site doesn't work better
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

5/5

2003-08-05

"I ordered the Image Tank on Friday August 1 and just received it today. I am very happy with their prices and their prompt delivery. They beat everyone else on the price by far!! I plan on doing more shopping here as the need arises. Thanks Mydiigtaldiscount."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-05

"Excellent company!
I have bought mp3 players from them 3 times so far, and every transaction was perfect.
They stock the best mp3 player "NEX IIe / ai".
Highly recommended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-03

"I couldn't have been more pleased with the service I received.

I placed the order on Saturday, 7/26. Within a few hours I received an email confirming the order. On Monday, 7/28, I received an email saying my order was being processed. On Wednesday, 7/29, I received a final email saying the order had been shipped. I received the order on Thursday, 7/31.

I appreciated all of the email notifications. I would absolutely reorder from MyDigitalDiscount in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-02

"Very Excellent Service,I come from HongKong.
I find this shop is very cheap to compare other shop in US, the price same as Hongkong, the shipping fee is not include to said it.
One week after, I received my pickage.it is very good container of the goods.
Fast, Good Price, but the support is not very as well.
Next time when I need something to buy, I must go to this shop again.
And they use UPS to delivery, it is very good idea,coz I can check where my goods going.
U know I am a Chinese,The Chinese trading custom isn't most like to buy something without to touch the goods.But I can say again,this shop give me 101 percent to buy ones more in the furture.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-02

"Very satisfied with this purchase. Would buy from these people again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-29

"I purchased 1 USB Portable Storage, and 4 days after ordering I was playing with the device here in Denmark.
Besides fast delivering, also great understanding for international transactions.
My experience with MyDigitalDiscount is for the present only one transaction, however that could easy become more.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-26

"ordered it on a saturday and was delivered on a wednesday. product was packaged well and worked like a charm. no problems so far. prices were also the best I could find."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-25

"The package shipped Monday and arrived Wednesday just as stated in the e-mail. The 2-Port USB 2.0 PCMCIA card was defective and I'm returning for a full refund. I hope the I get the full refund quickly and not wait. I will update later."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-25

"Every thing was perfect. In four days the items were at home in Spain and working as expected.

Thanks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site