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5/5

2003-08-22

"I ordered two Ridata 512MB CF cards just before Christmas. I requested FedEx delivery and received the cards the nesxt day. Excellent service and great prices. I have recommended this company to several of my friends who have raved about the good service. I will certainly be using them in the future."

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4/5

2003-08-22

"Realy a Ok Compagny , After opening the parcel as it arrived , i found out that an AC/DC adapter to the imagetank i ordered was defekt , but all other was Ok . I send an email telling the problem, and they send me a new adapter at once. So it is for sure that it will not be last time that i buy something from
mydigitaldiscount becource of that Quick service they get
"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being easy to reach
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Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
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5/5

2003-08-20

"quick, transparent, good information, excellent service"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-08-19

"BEWARE!!! BEWARE!!! BEWARE!!! of this store. I ordered a Ridata 512mb compact flash card from MyDigitalDisount.com. I recieved an open (Manufacturers Seal Sticker Removed) and looked like in used condition card. I reported this to MyDigitalDiscount and they informed me that they do not sell used cards. They would allow me to return this item (AT MY COST) and exchange it for another (AT MY COST). The issue is now in the hands of the Better Business Bureau."

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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-08-18

"They shipped Trascend 256 30x cards instead of the Lexar 256 40x WA that I ordered and pid for, but their shipping records indicate the proper shipment. One of the packages had been previously opened and was taped closed. They want two unopenned packages back, and they will re-ship upon receipt and include a check for my return shipping costs. And I could really have used these cards this week, but it looks like it will be another couple of weeks to get this straightened out....."

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Is committed to quality products and services
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Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
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Overall technical support
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-16

"good service, low prices, fast delivery. The prices overseas atthis company are much lower than the prices in europe at for example amazon.de or other resellers"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-15

"I can only recommend this company. Great products, low prices, extremely fast shipping, and a friendly and reliable customer service..."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-15

"The price was low, the product arrived fast, and it works great. I would buy from this outfit again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-14

"This Was my first encounter with MydigitalDiscount.com and ill have to say im impressed!!! I was leary because of the excellent prices it might be fruadulant, Just the opposite a legidiment easy to deal with company. I ordered on sunday and recieved product in good working order on thursday morning. i plan on ordering another image tank for my brother and some CF cards. Keep up the good work MDD.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-14

"Great price - super fast service - got it in record time."

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5/5

2003-08-14

"Excellent service. Delivered as promised. Only thing missing was a packing slip or copy of invoice. Will order from firm again."

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5/5

2003-08-13

"Outstanding service! I bought 1 Gig CF card wchich had to be sent on 11 or 12 Aug. I needed to change this item to another brand CF 1 Gig card while my order was processing. I called them (from Europe) and there was no problem to make any changes on my order. It was really great pleasure to make a business with them. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-13

"Good service. Items arrived promptly in original shrinked wrapped boxes."

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5/5

2003-08-12

"Bought a NEX IA with 256 flashcard.
The delivery was very fast and accurate!

Veendam, The Netherlands
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-08-09

"Bought a couple of RiData 512MB CompactFlash cards for my Olympus digital camera. Good prices, faultless order process, fast delivery. Highly recommended.

Conrad
Ottawa, Ontario, Canada
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
N/A
Overall customer service
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use