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Return/Replacement policy:
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Verified
3/5

2013-05-24

"I received an order that had been cancelled before I received the correct order. While we were not charged for the cancelled order, I now have to spend time (and maybe money on a box) to return it. The item was shipped to me in a soft envelope and the gift box was completely squished. This experience is not enough to make me say that I will never order again in the future but it will make me think twice."


Verified
2/5

2013-05-24

"Customer service very helpful, but I am dissatisfied with slow process of getting my item to delivery. As of yet still have not received my purchased item"


Verified
5/5

2013-05-23

"I love the quick service I got. Will order again soon ."


Verified
1/5

2013-05-23

"My problem with Myjewelrybox.com is as soon as I started selling a ring that was on sale, they upped the price back to non sale price. I will no longer be purchasing any jewelry from your site. Thank you"


Verified
5/5

2013-05-23

"Delivered right on time for my grandaughters birthday. Simply beautiful!! "


Verified
4/5

2013-05-23

"I was very pleased with my order and loved it when I finally received it. The only downfall is that I was told it would be here before Mother's Day and it was not. I wanted to wear the piece in pictures because it was my first Mother's Day and was unable to. "


Verified
5/5

2013-05-23

"Every experience that I have had with My Jewelry Box online service has been wonderful. I wish the Federal Government would operate with such efficiency and satisfaction. Keep up the great work. At least I can depend on My Jewelry Box!

The Mother/Daughter pendent is beautiful. It is small and very petite. Also, love your boxes!

A
"


Verified
1/5

2013-05-23

"The jewelry that I purchased looked absolutely nothing like the ones you are advertised
"


Verified
1/5

2013-05-22

"Gave ring to my fiance 11 days ago and one of the diamonds fell out already, not very happy , i will be following up"


Verified
5/5

2013-05-22

"Great item and box fast shipping"

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Verified
4/5

2013-05-22

"My Jewelry Box item was very nice. Seemed to be of top rate quality. Item was very small but for the cost paid it was still worth the money"

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Verified
4/5

2013-05-22

"The bracelet and ring looked somewhat different than the website, but luckily my mom still liked it."


Verified
5/5

2013-05-22

"Very pleased with the product and loved how quickly I received it."


Verified
5/5

2013-05-22

"The experience was great! Always helpful and on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-05-22

"Always fantastic quality, well packaged.
Friendly service
"