"I ordered five pendants for my upcoming wedding. After getting a confirmation of my online order, I had another email telling me I had to call and confirm my order, so I did. Four or five days later, because I had not received a shipping confirmation, despite the hold on my credit card, I had a "live chat" with customer service. I was assured that they were waiting for two of the five pendants to arrive before shipping, but that it would be no more than a day or two. That afternoon, I received another email that reported my order had been cancelled. Naturally I called this time and inquired only to be told that they only had three and that while the others had been ordered, there was no telling when they would be back in stock to ship.......and so they cancelled my order...via email...and kept the hold on my card another three days. The rep did help me find another online jeweler, but my confidence in My Jewelry Box is gone."
"I received what I ordered, nicely packaged and looking like the product that I viewed on the site. I'm satisfied with the product and would recommend the site to anyone who may be interested."
"The diamond band I purchased matched my engagement ring perfectly!!!!!! I couldn't have chosen a better band. My fiancé and I are more than pleased with the quality of the ring & diamonds, the shipping, customer service, and the price. I would definitely recommend this site to others. "
"Quick shipping, exactly as described, and with an incredible deal to wrap it all off 50$ off!!!
Thanks MyJewleryBox!"
"Great product and quick standard delivery."
"I was very satisfied with my purchase quick delivery and no problems"
"the Jewelry is beautiful. Included were jewelry boxes that were high quality."
"Shipped super fast & arrived on time & the necklace I ordered for my wife showed up in pristine condition"
"As far as ordering and delivery I was pleased. The ring itself was disappointing, for the amount of money I feel it look very cheap. It was a gift for a very special aunt and I wasn't pleased. It was very thin which looked much wider in the picture. So I don't think I will be ordering again."
"It was a little late buy my wife didn't mind. She was happy with it. "
"delete delete delete delete delete"
"Never received my item. The item was returned back to the store for no apparent reason. Have been waiting for deliver over three weeks."
"The necklace and earrings looked great and shipping was fast. Very satisfied with my experience, as the pictures were true to form."
"the jewelry was beatigful and every pie e was a big mother's day hit those that did not get jewelry asked for some I promised them to order more just for them it was just being recently unemployed I could only afford the 3 pieces ordered "
"I placed an order on April 30, 2013 and today is the 15th of may, And i haven't received the merchandise. This wasn't a good experience and i don't think I'll be ordering again or referring this company. i called to follow up because i hadn't received the merchandise or any explanation of delayed shipment. Called 2 times to inquire. Still waiting! I Was told by cuts ser to have patience and that it would ship after the 15th. NOT SATISFIED, the cust serv reps were nice and I know this isn't their fault but I'd still would have liked an email conf w/ status updates. Instead I had to call twice to get a maybe answer "