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Verified
3/5

2020-09-04

Checking out took 4 tries and three different browsers

"Very easy until check out and it would work on Chrome or Edge kept getting gateway timeout error. Try Foxfire and it work."

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Rep reply posted 2020-09-17
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi,
Sorry to hear about the trouble, thanks for notifying us about this performance issue. If possible, we'd recommend testing a different browser type to see if that performs better on your device. ”


Verified
1/5

2020-08-27

The worst experience I've had ordering online

"Myron will not send a sample even if the customer pays for the product and shipping.

I tried at least a half-dozen to purchase 100 pen gift boxes online at the listed price of $.71 each one night, but could never get the order to go through. The next day, the order went through, but the price had increased to $.79 each. I called and was told that $.79 was the correct price.. I cancelled the order. I later received an e-mail saying they would honor the $.71 price this one time.
However, my card was still charged the $.79 price. I;m still trying to get a refund for the $8.96 overpayment.

I definitely will never order anything from Myron again.
"

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Rep reply posted 2020-09-03
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi Frank,
We would like to extend our sincerest apologies concerning all the issues that you have faced. We hope you will give us an opportunity to discuss this further with you. Please provide us with your order number in an email to service@myron.com so that we can look into it. Thank you.”


Verified
5/5

2020-08-25

No customer service

"I still haven’t received confirmation of order and no one has contacted me. Will see how this works out and get back to you. "

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Rep reply posted 2020-08-26
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi,
We'll be glad to check on your order status. Please send us your order number in an email to service@myron.com to take a look.”


Verified
5/5

2020-08-25

Everyone loves my business pens!

"I love their service and products! Definitely reordering my business pens!"

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Verified
1/5

2020-08-22

Still waiting

"Placed an order a week ago. Said they would sent the proof in 24 hours. Still waiting "


Rep reply posted 2020-08-26
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi,
We'll be glad to check on your order status. Please send us your order number in an email to service@myron.com to take a look.  ”


Verified
5/5

2020-08-21

Great help

"They have great customer service"

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Verified
5/5

2020-08-21

Great experience

"Amazing product, shipping was extremely fast.
I'll do business with them again
"

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Verified
3/5

2020-08-18

Products & shipping

"I am happy with service from Myron Products!! The Shipping was extremely high !! "


Verified
1/5

2020-08-14

Didn’t follow through with customer service.

"Say they ship next day. 3 weeks pass and no order fulfillment. Immediately charged me. "


Rep reply posted 2020-08-19
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi, we would like to extend our sincerest apologies concerning all the issues that you have faced. We hope you will give us an opportunity to discuss this further with you. Please provide us with your order number in an email to service@myron.com so that we can look into it. Thank you.”


Verified
5/5

2020-08-13

Very pleased

"Great product, professional encounter. I needed a correction made immediately after placing my order. The woman on the phone had corrected in less than 2minutes and told me to call back with any concerns. Obviously, her intention was to make sure I was content. Awesome experience!!!"

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Verified
1/5

2020-08-12

Shipping is much too high. I tried to order again, and they lost the re-order, too!

"I was quoted four different prices for the same qty of 100 pens. Finally, I approved the order, only to have multiple employees call, text, and email me asking ME what the order number was! They don't seem to be very organized. "

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Rep reply posted 2020-08-19
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. If you give us the chance, we want to hear your entire story and fix this for you. Please provide us with your order number in an email to service@myron.com. Thank you.”


Verified
5/5

2020-08-05

EXCELLENT

"Every thing was easy and fast, thank you MYRON"

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Verified
5/5

2020-08-04

EXCELLENT

"EXCELLENT SERVICE, EXCELLENT PRODUCTS"

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Verified
5/5

2020-08-03

Great Service

"I love working with Glen Cooper. He is always able to take my ideas and make them better!"

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Verified
5/5

2020-08-03

Excellent service

"Easy to buy and excellent attention by email, thanks alot"

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