"Excellent service at a very competitive price. I will continue to buy from New World Video Direct."

"Service was great and personal. I even got a phone call when a sales rep who notice that an item that I order was already included as part of another package deal. Pretty cool. Items arrived well packed and delivery was prompt. I took a chance based on price and was surprised by the quality of service. "

"Ordered a Sony HVL-F42AM. They called me a day later saying it was on backorder. Tried to do a bait and switch asking me what kind of camera I had.

I told them I was not interested and would like to cancel my order. The order was canceled without delay.

I was contacted by NWV Direct via phone after placing this review. They offered me a filter if I would remove or change my review. I declined."

"NWV Direct provided great service and a great product in a very timely manner. We purchased a wide angle lens for a Canon digital video camera and it arrived quickly in good condition. We will definitely purchase from NWV Direct again and will recommend them to others."

"New World Video Direct was efficient with order communication and getting my order to me in a timely manner. The tripod I ordered is a gift and I look forward to seeing how it works."

"I purchased two replacement batteries for my Panasonic digital camera. New World Video Direct had an excellent price -- less than half of what I would pay at my local retail store -- and the shipment was delivered to my door within just a few days. No traffic, no crowds, no hassle. The batteries work great! Thank you, NWV Direct."

"Recently I purchased a Professional Optics Ultra compact 2x converter lens from NWV Direct. After running a test on it I determined that it was obviously defective or just an inferior product and requested a RMA to return it. I was informed by return e-mail that I would have to deal directly with the manufacturer since NWV Direct would not accept returns on lenses. It may have been in some fine print somewhere but I was not aware of this policy when I purchased the lens. Respectfully submitted, Ron. "

"Product item not available from many companies. Easy sign-up and process. Very good price. Shipping convenient and fast. Very good purchasing experience."

"I have not had this light long but I did try it out.It seems to work just fine and it fit my camea. I did my shopping over the internet.The shipping was fast. Thank You Dave"

"Everything we expected, very pleased, good service, fair prices. "

"Received my order very quickly. All items ordered arrived at the same time in a very well protected package. However, I had to order one item from a different seller because it was not in stock. And when I asked when they expected it to be restocked, I got no response. I would also like to see a better tracking system. That being said, I would still rate this store very high. "

"Your staff was both courteous and helpful in placing and fulfilling this order. The item arrived on time as promised. Pricing is competitive and when coupled with good service made for a positive experience."

"This was my first order with NWV Direct. It was easy to find what I was looking for and to place my order. I needed to change my order after it was placed, and Charlie took care of it quickly. I would highly recommend NWV Direct to anyone looking for reasonable prices on quality merchandise.
Thanks-"

"Funny enough I had the exact same experience of so many other reviewers. Check out the review from "Davetery".

100% bait and switch! I wanted the Panasonic lens and wow! Theses guys were the only ones out on the net that had it in stock. Bought it via paypal with overnight shipping.

Got a call the next AM...wait.......wait....it was out of stock :) But...just cuz I really wanted a lens...... the salesbag told me they would sell me a MUCH nicer lens for a discount... Wow! What a deal! I fell for it :(

Sure I got an OK lens. Paid about twice what it was worth..I was hooked in then lied to.

Bait and switch, bad business!"

"My digital camera battery arrived promptly exactly as described. I found it to be an excellent value and even better than original equipment. "