"Placed order on 11/01/09; Stock status - usually ship in 1-2 days;
Got a mail very next day:
"Thank you for placing your order with New World Video Direct (NWV Direct.com).
We are sorry to inform you the product(s) you ordered is unavailable at this time.
Your credit card has not been charged.We apologize for the inconvenience"
Don't Waste your time!"
"Order online is easy
Item description was accurate
Shipping was quick and on time as promised"
"First off, I was so impressed with the pricing of the products. Secondly, I had some questions about the accessories that I was buying and found that the support staff was very helpful and accurate. Lastly, my products arrived very quickly and were everything I expected and more. I can't wait for the underwater adventures in Costa Rica! I am glad I found NWV Direct!
B. Stapp"
"Exactly what I wanted. Arrived as stated. Will do business again."
"I have a sony handycam and lost the charger, "sony" no longer manufactures or carries this cord. I found it on NWVDirect and it was even cheaper than what it would have been, could I have gotten it through sony. The website is easy to find what you are looking for, easy to order from and they had me the product, brand new not used or reconditioned, within 2 days. I am very pleased with my product and their service, I would recommend this company and will use them for anything else I need."
"I was very pleased with the service I received. There was mix up on the inital order and NWV was quick to correct the problem and even gave me an upgrade for free... I would not hesitate to order from them again...
Jeff W."
"The NWV Direct website was extremely easy to navigate and order from, and my order was received within a few short days, in excellent condition. I will certainly oredr from this company again...VERY competitive pricing, excellent, speedy service."
"NWV Direct is a great company, I am extremely satisfied. This is not my first order and won’t be may last.
I appreciated the way that NWV communicated with me on a backorder and giving me an option to order a replacement that was better than what originally order, in addition they gave me a discount on the new order and all of this within less than 24 hrs of my order.
This guys are the best!!
"
"great pricing, speedy service. Thank you."
"NWV Direct was great. They called to let us know our camera was on its way, and sent an email to confirm. Shipping was fast and handling was great. They had the lowest prices, and we would order from them again!
"
"Excellent service and delivery."
"Cheap, fast shipping and honest people. I've seen a lot of complaints about the practice of "bait and switch".
Well, at least it did not happen to me.
I placed an order on 10/09/09 (Friday) and received everything on 10/13/09 (Monday).
Nobody called me to offer a different and expensive product. They just gave me what I was looking for. BTW they have an unbeatable price.
I don't know how, but they do."
"I ordered a new, hi capacity battery for my new Panasonic FZ-35. The process was easy (online), got immediate confirmation and the battery was delivered two days EARLIER than expected. Great prices, great service, look no further than NWV direct. Its a sure thing"
"Overall i like this company. They have many items at very competitive prices. I ordered a battery for my camera so i'd have an extra while i was up in vermont shooting the fall colors. I payed $11.00 for 2 day shipping just to make sure i'd get the battery before i left. They shipped my item using priority mail, which should have cost me only $6.00. When i brought this to there attention they told me that "they give extra money to the post office to ensure a quick delivery". I believe thats called 2 day express mail. Hey, isn't that what i payed for? I sell stuff on ebay and i know that priority mail takes 2- 4 days. And 2 day express takes 2 days. luckily i live pretty close to NWV, thats one of the reasons why i ordered from them in the first place. I wanted to make sure i was close enough to get the battery in time. I did receive the item in 2 days, but thats normal for shipping from new york to connecticut where i live using priority mail.( about 100 miles) But i ordered 2 day service just to be absolutely sure. In there email they even asked me if i received the battery in 2 or 3 days,.. 2 or 3 days?, I ORDERED 2 day service, NOT PROBABLY 2 day service. It's only 5 dollars, but i just feel like they took advantage of me alittle. I may use them again, but i won't pay for 2 day express mail, Remember, there 2 day express really means 2-4 day priority. Thanks for letting me vent."
"One of the worst experiences I have ever had was when I purchased camera supplies from NWV Direct (newworldvideodirect.com). The first thing they did was charge me an extraordinary price for a very cheap set of lenses (about 5 times as much, claiming they were the top of the line when they called to switch me). After threatening to file a chargeback, they reluctantly reduced the price to what everyone else was charging on the net. The next problem I had was when they sent me a battery they swore was the right one for my camera. The problem of course, was that it did not work. Apparently the battery has a thermocouple that my camera needs to have normally closed. The battery they sent me was normally open. I sent it back at my expense and they sent me the same battery. I sent it back again at my expense again explaining exactly why the battery did not work. They once again sent me back the same battery. I took the time to make a video for these clowns, clearly showing the difference in the voltage and also the resistance. I also put both batteries in my camera, showing the error that their battery caused. I sent them the DVD and the battery requesting a refund, if they could not find the correct battery. What do you think they did? That's right, these clowns sent back the same battery again. I guess they feel that they can just rip us off any time they want. This fiasco
went on for a year before I gave up. I also noticed that an overwhelming number of their short positive reviews seem to be written by the same person and all of them only made 1 review. Coincidence? Or more trickery? Be forewarned, in my opinion, these are crooks who could not care less about ethics."